Looking for Your Dream Job?

Join Our Ice Cream Team!

Job Title: Lead Manager Integration Delivery

Scope: Global                                                           

Location: Ice Cream Office Pune

Role Overview

The SAP & Integration platform acts as a central hub, connecting various applications, systems, and data sources within as well as external to TMICC, allowing them to communicate and exchange information seamlessly and securely, to streamline data flow and automate processes. The SAP & Integration platform keeps TMICC Connected! Find your purpose at the world’s largest Ice Cream company. You will lead innovations, big and small, that will make our business win and grow. You will learn from brilliant business leaders and colleagues in a truly global and diverse culture to ultimately become a better you. If you are passionate about integration, driving simplification and digital transformation then this role is just for you

Scope of the Role

To play a critical role in overseeing and leading the integration migration efforts for the Integration Simplification project wherein multiple discrete integration technologies are being migrated into one common integration technology within SAP BTP Platform. Will be responsible for managing the entire project lifecycle, coordinating with various stakeholders, and ensuring the successful migration of systems, applications, or platforms. Bring strategic expertise, leadership skills, and technical knowledge to drive the project and achieve its goals.

Key Responsibilities

The role covers the following areas of activities:

Project Delivery related activities:

Project Planning and Strategy:                        

• Develop a comprehensive project plan and strategy for the integration migration.
• Define project goals, objectives, timelines, and resource allocation.
• Allocate resources, create timelines, and manage dependencies.
• Managing minor enhancements, medium to large projects or part of bigger programmes that affect the other specific processes/technology areas.
• Supporting the IT strategy & roadmap design for digital platform applications working very closely with the Enterprise Architecture Teams
• Proposing the priority and sequence of changes linked to specific releases and working with the Release Management organisation to agree these.
• Managing & Tracking project delivery costs and X charging, Timesheet reviews, Vendor contracts, people management etc
• Budget management and tracking spends.
• Hold vendors accountable for project deliverables, weekly governances to track KPI’s
• Ensuring projects are delivered on time and within budget with zero disruption to business

Stakeholder Management:

• Engage and collaborate with key stakeholders, including business leaders, IT teams, vendors, and external partners.
• Provide regular updates, manage communication, and address any issues or conflicts.
• Governance connects with finance stakeholders

Integration Architecture and Solution Design:

• Lead the design and development of the integration architecture for the migration project.
• Evaluate existing systems and applications to identify integration requirements and challenges.
• Define a scalable, secure, and efficient integration solution to meet business objectives.

BTP Platform CTF:

• Serve as the SAP BTP Integration Suite Product Owner, defining the roadmap, prioritizing features, and ensuring alignment with business objectives.
• Co innvate with SAP to bring Unilever requirements to produc roadmap.
• Oversee and plan the implementation of patches, new updates and ensure minimum impact to business.
• Act as the primary technology authority for enterprise integration, driving architectural decisions and technical standards.
• Implement CI/CD pipeline for Devops.

Technical Leadership and Team Management:

• Provide leadership, guidance, and mentorship to the project team members.
• Foster a collaborative and high-performing team environment.
• Ensure the team has the necessary skills, resources, and support to deliver on project objectives.

Change Management and Stakeholder Engagement:

• Develop a change management plan to address the impact of integration migration on the key business projects and other platform projects in pipeline.
• Engage stakeholders, communicate changes, and manage expectations.

Risk Management and Issue Resolution:

• Identify and assess potential risks and issues related to the project.
• Develop risk mitigation strategies and contingency plans.
• Proactively address issues, resolve conflicts, and make informed decisions to keep the project on track.
• Escalate critical issues to appropriate stakeholders as needed.

Vendor and Partner Management:              

• Collaborate with external vendors, consultants, or partners involved in the project.
• Manage relationships, contracts, and deliverables with external parties.
• Ensure effective coordination and adherence to project timelines and quality standards.

Security and Compliance:

• Ensure that the integration migration project complies with security and compliance standards.
• Implement appropriate security measures to protect data privacy and prevent unauthorized access.
• Collaborate with security teams to address any vulnerabilities or risks.

PLATFORM RESILIENCE:

• Ensure the resilience and stability of the integration platform with composite uptime of 99.99%.

• Develop strategies to stabilize operations and transition from a reactive to a proactive team.

• Remove technical debt and bring continuous improvements to the integration platform.

• Setup end to end observability, alerting and monitoring of the platform.

• Identify and oversee continuous improvement initiatives

Documentation and Reporting:

• Create/Maintain comprehensive documentation of the integration migration project, including design decisions, platform alignments, architecture diagrams, data mappings, and configuration settings etc.
• Prepare regular progress reports and project status updates for management and stakeholders.
• Conduct post-implementation reviews to capture lessons learned and identify areas for improvement.

Non-project related activities:

In addition to the scope set out above, the delivery lead will be expected to:

• Develop a good understanding of future technology and architecture directions, including the opportunities for new functionality and reduced TCO created by these

• Developing and driving knowledge of end-to-end business processes and their likely evolution
• Generating and driving ideas for continuous improvement, simplification and reduced TCO in the existing system landscape
• Working with product vendors to identify product gaps and co-innovate new features and bug fixes for integration platform.
• Developing relationships, with key stakeholders in the BP, Service, Key business owners, with strategic suppliers and 3rd party IT service providers to help both drive and share the knowledge base.
• Mentor & coach team members & direct reportees.

Qualifications & Skills

Key Requirements:
 

• 15+ years of experience in enterprise integration, with at least 3 years of experience in B2B space.
• Proven experience managing SAP BTP Integration Suite or similar enterprise integration platforms.
• Strong background in delivering large-scale integration projects in complex, global environments.
• Experience in people management, including performance reviews and career development planning.
   

Key Skills:

• Familiar with integration applications such as SAP BTP Cloud Integration, MuleSoft, Boomi, SAP PI, SAP BODS, ETL etc.
• Hands-on experience on SAP BTP Cloud Integration Platform
• Good understanding of API driven and event led architecture
• Expert in EDI standards such as EDIFACT, X12, TRADACOMS, GS1, etc
• Expertise in different communication methodologies such as AS2, HTTPs, REST, ODATA, etc
• Should have worked on B2B processes and have a good functional knowledge of the O2C space
• Ability to balance strategic thinking with hands-on technical oversight.
• Familiarity with security, compliance, and resilience principles in enterprise
• Communication/Negotiation: Teamwork and Guide other professionals. Adapt communications and approaches to conclude negotiations with various partners, resulting in common agreements.
• Problem Solving: Analyze complex/new situations, anticipate potential problems and future trends, assess opportunities, impacts, and risks. Develop and implement solutions.
• Contribution/Leadership: Leads multi-functional teams, or conducts special projects etc
• Impact on Business/Scope: Accountable for projects or programs involving multi- functional, country-wide, or regional teams. Responsible for overall functional program success. Activities are subject to business measurements, impact customer satisfaction, and impact functional, business unit, or country costs or expenses.
• Communication/Negotiation: Teamwork and Guide other professionals. Adapt communications and approaches to conclude negotiations with various partners, resulting in common agreements.
• Problem Solving: Analyze complex/new situations, anticipate potential problems and future trends, assess opportunities, impacts, and risks. Develop and implement solutions.
• Contribution/Leadership: Leads multi-functional teams, or conducts special projects etc
• Impact on Business/Scope: Accountable for projects or programs involving multi- functional, country-wide, or regional teams. Responsible for overall functional program success. Activities are subject to business measurements, impact customer satisfaction, and impact functional, business unit, or country costs or expenses.
• Expertise in Contract management activities like SOW’s, PO’s etc
• Good influencing styles and networking ability
• Ability to work effectively in complex matrix organizations involving outsourced operations.
• Strong technical consultancy skills and good business awareness to drive business process improvement.
• Ability to understand and apply new technologies/applications to deliver effective IT solutions.
• Working Knowledge of application development methodology, techniques, and standards
• Project management and delivery processes
• Familiarity with ITIL, DevOps frameworks
• Proactiveness, strong growth mindset, continuously looking for opportunities.

KEY Interfaces

• Business teams
• Other Enterprise Solutions Teams
• Other SME and Project Teams
• Global Solution Delivery Team
• Business Partner Team
• Information Management and Analytics
• Basis & Infrastructure Teams
• Strategic IT Suppliers and their TMICC Management Teams

Preferred Skills

• SAP certification in Integration Suite or related technologies.
• Exposure to cloud-native integration patterns and API management
• Experience in Agile delivery methodologies and DevOps practices.
• ITIL certification

LEADERSHIP SKILLS

• PASSION FOR HIGH PERFORMANCE: Takes personal responsibility and accountability for execution and results. Generates intensity and focus to motivate people to deliver results at speed.
• PERSONAL MASTERY: Sets high standards for themselves. Actively builds own wellbeing and resilience.
• TALENT CATALYST: Invests in people – coaches individuals and teams to realize their full potential. Creates an inclusive climate, empowering everyone to be at their best. Inspires powerful teamwork and collaboration, connecting people for better results.
• CONSUMER LOVE: Brings the voice of the consumer into everything we do, always.
• BUSINESS ACUMEN: Creates opportunities for profitable growth through the core and beyond.

What We Offer                                                                                             

• Opportunity to work on a cutting-edge technology transformation project within a dynamic and evolving industry.
• A collaborative environment that values innovation, curiosity, and professional development.
• Competitive salary and benefits.
• A chance to shape key processes in a leading organisation.

#TMICC

ABOUT THE MAGNUM ICE CREAM COMPANY:

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.

The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization :

· We are all about growth

· We operate with speed and simplicity

· We win together with fun

· We boldly innovate to disrupt our industry

· We care and challenge

· We are experts in the Ice Cream Category

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?

Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.