The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We’re on a mission to create the ultimate snacking company.​ A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories.​ Because we know, life tastes better with ice cream.​ 

We dream big but keep things simple to act fast.​If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!  

JOB PURPOSE:

This position leads the Marketing Operations organization primarily across the US and Canada. The position will be responsible and accountable for brand strategy, go-to-market strategy, execution and financial targets for the US and have strategic oversight and accountability for the brand strategy in Canada and Mexico.

As Head of Marketing Operations leading over 57% of the Global B&J business, you will drive end-to-end development and execution of business performance, marketing strategies, progressive values, and deliver on the fun, irreverence that defines B&J. This role collaborates across a multitude of stakeholders including but not limited to Integrated Marketing, Innovation, CMI, PR, CCS, Finance, Supply Chain, Social Mission, and Scoop Shops. This role manages external agencies ensuring development and execution of initiatives that are on strategy, on time, and on budget.

The Head of Marketing Operations has exceptional knowledge of business operations, brand strategy, financial management, development of high performing teams, and demonstrated ability to build and manage strong relationships. You will continuously assess the business needs and opportunities, prioritizing areas that meet overall business objectives, integrating our core values, and ensuring internal and external stakeholders are working collaboratively together to drive sustainable, profitable growth.

KEY RESPONSIBILITIES:

• Develop 3-5 year and in-year Business Objectives, Goals, Strategy and Plans; inclusive of Sales & Operations Planning. Deliver strong profitability roadmap.
• Manage the existing portfolio. In partnership with the Innovation and R&D teams, establish a 3–5-year pipeline of innovation across categories, while leading the flavor development process for all retailer specific flavors and channel specific opportunities.
• Manage effective budget forecasting and control and develop effective post-program analysis.
• Progress our aggressive dComm growth agenda while identifying new channel opportunities in the market with key partners.
• Work in partnership with Consumer Insights to identify emerging trends, consumer needs, and/or behaviors that help create marketing programs and flavor opportunities.
• Deliver IBP (integrated business plans), annual brand plans, innovation and ensuring on-brand creative executions and adherence to the Social Mission.
• Lead the reporting of syndicated data, competitive intelligence, and consumer research to achieve insights and drive actions.
• Lead the planning for marketing execution for print, consumer promotions including Catalina, Ibotta, News America and new and emerging opportunities.
• Work with Customer & Channel Strategy and sales teams to identify new growth opportunities (distribution, merchandising opportunities, joint business planning, etc) and direct related marketing activities to achieve sales volume and market penetration goals.
• Partner with Country Business Leads across Canada and Mexico. 1x-2x annual discussions for Caribbean and Brazil local markets to ensure strategy alignment.
• Utilize systems, processes and communication/reporting methods for project management, budgets, forecasting and marketing programs.
• Exhibit commitment to the company’s social mission and Marketing's vital role in delivering all three elements of Ben & Jerry's three-part mission statement.
• Manage relationships with key external partners (e.g., agencies, GTM partners etc.).
• Communicate and provide support around best practices globally.
• Direct Reports of Digital Commerce Manager, Associate Brand Manager, and Assistant Brand Manager. Drive professional development for team and direct reports.

WHAT YOU NEED TO SUCCEED: 

• Experience: Minimum of 10 years of progressive experience developing and executing marketing programs across multiple platforms, channels, customers, and geographies in marketing or relevant field. 
• Education: Bachelor’s degree in business administration, Retail Management, or a related field. An MBA or other advanced degree is preferred. 
• Industry Knowledge: Deep understanding of the CPG industry, including brand management, financial management, and marketing strategies. 
• Leadership Skills: Proven ability to lead and develop high-performing teams, with a strong track record of building and managing relationships with diverse stakeholders. 
• Strategic Thinking: Demonstrated ability to develop and implement strategic plans that align with business objectives and drive growth. 
• Financial Acumen: Strong financial management skills, including the ability to analyze financial data, develop budgets, and ensure profitability. 
• Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with internal and external stakeholders at all levels. 
• Problem-Solving: Strong analytical and problem-solving skills, with the ability to make data-driven decisions. 
• Adaptability: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously. 
• Cultural Competence: Experience working in a global environment and understanding of cultural differences and their impact on business operations. 
• Core Values: Commitment to integrating Ben & Jerry’s core values into all aspects of the role, ensuring alignment with the company’s mission and vision. 

WHAT YOU CAN EXPECT:

• A unique mix of global scale & start-up spirit—€7.9 bn powerhouse with an agile, entrepreneurial mindset. We’re building a new high growth Ice Cream company from the ground up. ​
• Career without limits—42 markets, international opportunities, and fast tracked growth. ​
• A performance-driven culture—Freedom to act, disrupt and grow – your success is measured by impact.​
• A company that celebrates joy, innovation, and purpose—We create extraordinary careers, just like our ice cream creates extraordinary moments.

#TMICC

ABOUT THE MAGNUM ICE CREAM COMPANY:

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.

The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization :

· We are all about growth

· We operate with speed and simplicity

· We win together with fun

· We boldly innovate to disrupt our industry

· We care and challenge

· We are experts in the Ice Cream Category

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?

Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.

The Magnum Ice Cream Company is an organization committed to diversity and inclusion to drive our business results and create a better future every day for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or any other characteristic protected by local, state, or federal law and will not be discriminated against on the basis of disability.
 

For more information about your Federal rights, please see Know Your Rights: Workplace Discrimination is Illegal and Pay Transparency Non discrimination Provision.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, credit check and DMV check.

If you are an individual with a disability in need of assistance at any time during our recruitment process, please contact your recruiter. Please note: This email is reserved for individuals with disabilities in need of assistance and is not a means of inquiry about positions or application statuses. The Protected Veterans or Individuals with Disabilities AAP narratives are available for inspection by any employee or applicant for employment Monday through Friday during normal business hours at establishment.