Your Role/Key Responsibilities

Customer Strategy and Business Plan

• Drive operational excellence and business growth in the Economy Chains and Local Supermarket channels. 
• Build and maintain strong relationships with key customer stakeholders and distributor teams to resolve operational issues and ensure in-store execution.
• Work closely with trade marketing and brand teams to align on channel and account strategies. 
• Develop and implement joint business plans (JBPs) with key customers, aligning strategies across categories to achieve sales and growth targets.
• Develop optimal integrated promotional plans, including selling the plan to customers, and manage promo investments while ensuring P&L and TTS are within allocation. 
• Track and analyze customer performance monthly, focusing on sales contribution, growth, and market share. 
• Conduct quarterly business reviews of JBPs and trade terms with customers through formal presentations. 
• Perform monthly data analysis, reporting, and presentations to support internal planning and external business reviews. 
• Deliver assigned sales targets and strategic objectives, ensuring profitable volume growth. 

Key Stakeholders

Internal:

• Customer Development, Marketing, Supply Chain, Finance,

External:

• Key customer buyers, Distributor Partners

Travel

25%-50% of the time for travelling within East and West Malaysia

What You'll Need to Succeed

• Experience in key account management/modern trade
• Experience in FMCG industry.
• Skilled in developing and implementing customer/channel investment strategy.
• Strong communication and negotiation skill.
• Proactive, results-oriented and creative mindset.
• Proven track record of managing multiple stakeholders, distributors, and delivering operational excellence.

#TMICC

ABOUT THE MAGNUM ICE CREAM COMPANY:

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations.

The Magnum Ice Cream Company (formerly part of Unilever) is all about growth. Growing our business. Growing our customers’ businesses. Growing our people’s careers. Growth begins with empowerment. So we free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it. Here’s what defines success in our organization :

· We are all about growth

· We operate with speed and simplicity

· We win together with fun

· We boldly innovate to disrupt our industry

· We care and challenge

· We are experts in the Ice Cream Category

ADDITIONAL INFORMATION

The Magnum Ice Cream Company embraces diversity and encourages applicants from all walks of life. This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.

For the recruitment of this position, we would like to emphasize that local conditions apply to the position

ARE YOU EXCITED TO CRAFT THE ICE CREAM FUTURE?

Please apply online and do not forget to upload your CV. Your application will be reviewed against the requirements, and we will be in touch shortly after the closing date, with an update on the status of your application.

Disclaimer 

Equal Opportunity Employer: The Magnum Ice Cream Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, or any other basis protected by applicable law, and will not be discriminated against on the basis of disability.

The Magnum Ice Cream Company is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At The Magnum Ice Cream Company we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.