Job Description

Are you passionate about ensuring the quality of the Play and Learning experience for future LEGO® builders by influencing the development of products and technologies?

This is an extraordinary opportunity to bring your strong Stakeholder Management skills, Quality Assurance toolbox and proven Mechatronics/Electronics/Six Sigma experience into play as we are now stepping into a new era with the LEGO® Smart Play experience!

No relocation assistance is offered for this position.

Core Responsibilities

In this new position as Senior Quality Manager, your core responsibility will be to ensure that the voice of play is accurately implemented in the projects, while representing the customer perspective from a quality standpoint. More specifically, you will: 

• Define and run project streams to secure relevant Quality Assurance (QA) activities in Product, Technology, and Equipment Development projects, working closely with sponsors and leads in Product Development, Engineering, and Quality teams.

• Drive evaluation and recommend QA activities based on technology readiness levels linked to deliverables at development gates.

• Build the quality strategy for verification and validation of LEGO® products while securing line-of-sight of Product and Customer requirements.

• Set objectives and targets for quality requirements and performance.

• Recommend Quality go/no go decisions.

• Connect and supervise project and sponsor leadership teams on tradeoff decisions, priorities, capability building, allocation of resources related to quality assurance in development projects.

• Report, intensify and mitigate risks and critical project matters related to quality and technical feasibility.

• Engage and build QA capabilities with colleagues across Product Development, Engineering and Quality teams in areas of DFSS and APQP/PPAP.

Play your part in our team succeeding

In the “Quality in Development” department, we proactively assure quality in LEGO® play experiences and ensure technical feasibility, by amplifying the voice of the consumer in development of products and technologies. 

In this department, you will join the “Preventive Quality Management (PQM) Mechatronics” team consisting of eight highly-skilled professionals based in Billund, Denmark. This highly collaborative and interdisciplinary quality driver team leads QA and risk mitigation in technology development programs and related projects to assure a high quality play and learning experience across LEGO products. They support development teams across business, creative and technical disciplines in developing a proactive quality mindset based on play and learning requirements and data-driven decision-making.

Do you have what it takes?

The ideal candidate brings 7-10 years of proven experience within Mechatronics, Quality Engineering, Technical Design, Project Management, Product Development and/or Technology Development in cross-functional work environment, preferably from larger global companies. You bring a strong end-to-end supply chain understanding driven from a quality angle. Furthermore, you have:

• Proven experience with APQP (Advanced Product Quality Planning), PPAP (Production Part Approval), DFSS (Develop for Six Sigma), or DFX (Design for X), and preferably project management experience.

• Minimum Six Sigma Green Belt or equivalent APQP experience.

• Solid experience from interdisciplinary development activities in the industry will be an advantage.

• Expertise in activating statistical tools and advanced quality tools to secure play experience and navigate tough trade-off discussions.

• Ability to engage with both deep tech specialists and business leader levels, translating technical topics to quality approaches and business decisions.

• Excellent stakeholder management with the ability to build and maintain lasting relationships.  

• Strong communication skills being proficient in English written and verbal.

• Great collaboration, facilitation and engaging people skills.

• Structured, systematic and self-driven work approach. 

Furthermore, it would be an advantage, if you are: 

• Heavy IT user (MiniTab, SAP Team center and Big Data solutions). 

• Passion for Technology in Play and Learning solutions.

• Experience from collaboration with external development partners and suppliers.

Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.

What’s in it for you?

Here is what you can expect:

Family Care Leave - We offer enhanced paid leave options for those important times.

Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.

Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.

Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.

Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.