About this role
Job Description
Job Title: OMP Specialist
Approved Band: B14
Business Unit: WEST (GCC)
Country: India (GCC)
Function: Supply Planning
Sub-Function: OMP team
1 Objective: Purpose of the job (specify overall purpose of the role (why it exists) and its primary output):
The OMP Specialist will play a key role in supporting the Supply Planning team by ensuring smooth daily operations within the OMP planning system. This role focuses on troubleshooting, issue escalation, training support, and maintaining system data accuracy to enable planners to operate effectively.
2 Key Accountabilities: (specify required outputs from the role)
- Work closely with Senior Planners to support Supply Planners with daily OMP issues on the shop floor.
- Monitor and check planning reports to identify OMP problem areas.
- Escalate critical issues by creating and following up on OMP tickets.
- Document and update internal training materials (slides, guides, manuals).
- Identify recurring problems and propose improvements to enhance system usability.
- Deliver OMP onboarding sessions for new joiners.
- Maintain and update a log of all system issues with the support of the planning team.
- Perform OMP Master Data updates and ensure data accuracy.
3 KPIs/ Dimensions of this role: Please list main KPIs of businesses that the job will be accountable for:
CTSP
Masterdata score
4 Key Relationships: (specify reporting lines and main internal / external relationships)
Internal:
Project Managers
Factory Teams
Supply Planning
Logistics
DMO
IT
External:
5 Skills /Competencies: list skills (e.g. language, systems, graduation etc) and competencies (behavioural) that incumbent needs to have in order to perform at the job
Knowledge & Experience:
- Bachelor’s degree in Supply Chain, Business Administration, IT, or related field
- 1–3 years of experience in supply chain planning or ERP/system support
- Hands-on working experience with OMP
- OMP Master data understanding (Data manager)
- Basic SAP Knowledge
- Proficiency in MS Office, especially Excel and PowerPoint
- Basic knowledge of algorithms/programming skills
- Very good use of English
Skills (Capabilities):
- Strong problem-solving and analytical skills
- Good communication skills
- Ability to work cross-functionally
- Prioritization and time management
- Data and details driven
Location(s)
Ahmedabad - Venus Stratum GCC
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
Other facts
About The Kraft Heinz Company
The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. While Kraft Heinz is co-headquartered in Chicago and Pittsburgh, our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.
We spark joy around mealtime with our iconic brands, including Kraft, Oscar Mayer, Heinz, Philadelphia, Lunchables, Velveeta, Maxwell House, Capri Sun, Ore-Ida, Kool-Aid, Jell-O, Primal Kitchen, and Classico, among others.
No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 37,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!
What you'll do
- The OMP Specialist supports the Supply Planning team by ensuring smooth daily operations within the OMP planning system, focusing on troubleshooting, issue escalation, and maintaining system data accuracy. Key duties include working closely with planners on daily issues, monitoring reports, escalating critical problems via tickets, and updating training materials.
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