About this role
Job Description
Job Title
Supply Chain Capabilities Senior Analyst Job Purpose Serves as the link between global standards and market supply chain operations to build capabilities, define and maintain process standards, and drive governance and adherence across teams. Ensures local SOPs, onboarding materials, and trainings exist and are current. Plays a critical role in onboarding and filling urgent capability gaps to stabilize operations. Establishes and sustains management systems fundamentals (escalation plans, backup plans, service catalog, process taxonomy, learning and development plans, SOP ownership and lifecycle) to roll out processes that last and improve service and execution.
Essential Functions & Responsibilities
• Build, document, and maintain process standards and SOPs aligned to global standards; ensure localized SOPs, work instructions, templates, and job aids are available and accessible.
• Establish and maintain governance mechanisms and management systems fundamentals, including escalation plans, backup plans, service catalog, process taxonomy, SOP ownership model, and SOP review/renewal routines with version control.
• Drive adherence to standards and SOPs through monitoring, reporting, and coaching; coordinate audits and corrective actions to close gaps.
• Develop and deliver role-based onboarding materials and training curricula; coordinate learning and development plans in partnership with functional leaders.
• Act as rapid response support to fill urgent capability gaps across the team by temporarily backfilling critical routines, stabilizing processes, and handing over with SOPs and training.
• Maintain a centralized knowledge repository; ensure knowledge retention through documented SOPs, defined Owners, and regular refresh cycles. • Partner cross-functionally (e.g., S&OP, Demand Planning, Production Planning, Availability Planning, Logistics) to harmonize standards, resolve issues, and sustain routines.
• Measure capability maturity and governance adherence; create and maintain dashboards and reports; communicate progress, risks, and actions to stakeholders.
• Facilitate and participate in operating rhythms (e.g., daily/weekly drumbeats, monthly governance reviews) to reinforce standards and address exceptions.
• Identify and prioritize continuous improvement opportunities; update standards and SOPs based on feedback and outcomes. Expected Experience &
Required Skills
• Hard Skills o Operational Execution and Administration (process rollout, sustainment, and governance)
o Training Design and Delivery; Onboarding Program Development
o SOP Development, Documentation, Control, and Lifecycle Management o Data Analysis (Excel, Power BI) for adherence metrics, dashboards, and reporting
o Supply Chain Process Knowledge
o Planning Experience (beneficial but not required)
Soft Skills
o Risk Management
o Communication and Coordination
o Cross-Functional Collaboration
o Attention to Detail
o Time Management
o Stakeholder Management and Problem Solving
o Ownership and Follow-through JOB DESCRIPTION Reports To EU Planning Capabilities Manager Work Environment & Schedule Hybrid, CET Time Zone
Location(s)
Ahmedabad - Venus Stratum GCC
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.
Other facts
About The Kraft Heinz Company
The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. While Kraft Heinz is co-headquartered in Chicago and Pittsburgh, our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.
We spark joy around mealtime with our iconic brands, including Kraft, Oscar Mayer, Heinz, Philadelphia, Lunchables, Velveeta, Maxwell House, Capri Sun, Ore-Ida, Kool-Aid, Jell-O, Primal Kitchen, and Classico, among others.
No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 37,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!
What you'll do
- The Senior Analyst will build and maintain process standards and SOPs aligned to global standards while ensuring local SOPs are accessible. They will also drive adherence to these standards through monitoring and reporting, and develop onboarding materials and training curricula.
Ready to join The Kraft Heinz Company?
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