PROGRAM OVERVIEW:

The Bronx REAL PROS program offers recovery-oriented and rehabilitation services for individuals 18 years of age and older who are living with a severe mental illness that causes a deficit in functioning. The program aims to help each participant achieve a psychiatric rehabilitation goal related to housing, work, education and/or socialization and help participants integrate into the community.

POSITION OVERVIEW:

The Jewish Board’s Community Behavioral Health treatment programs provide compassionate, high quality, evidence-based services to individuals and families in the communities we serve. Our staff use a culturally affirming, person-centered approach to help individuals and their families develop skills and resources to improve overall functioning, to instill hope, and to strengthen resiliency. Our programs work closely with community partners to address health disparities in our neighborhoods while also celebrating the strengths and resiliency of our communities.

The Director has full responsibility for the on-going clinical, operational and fiscal oversight of the clinic and associated programs. The Director also provides on-going training, supervision, and guidance to the staff. The Director is knowledgeable of all regulatory requirements and Agency/Divisional standards and practices. S/he functions as an internal resource on such matters.

Some responsibilities include, but are not limited to:

Clinical Services

Responsible for development and oversight of new clinical services or models of care to effectively meet the clinical needs of the individuals/families and communities we serve as well as ensuring clients have timely access to quality clinical care.  Duties are as follows:

• Identify gaps in clinical services at the program level and develop potential solutions to fill the gap
• Lead the implementation of evidence based treatment or have direct oversight and responsibility for innovative models of care, in partnership with JB training department and/or external agencies
• ensure clients have timely access to care by ensuring admissions and discharges are completed in a timely manner, assigning cases in a timely manner and ensuring clinicians have adequate case load sizes to minimize clients’ wait for services
• Monitor show rates and/or census  and appointment availability
• Outreach to the community representing the array of services offered and discussing referral process.
• Build collaborative relationships and working partnerships with community members and other organizations.
• Provide direct services to clients, as needed, including intakes and crisis interventions ·     
• Supervision of crisis intervention services 
• Other clinical duties as assigned

Responsible for ensuring quality clinical services are provided as follows:

• Implementation of quality improvement initiatives 
• Participate in quality assurance activities such as chart reviews and utilization management
• Provide individual and group supervision to program staff
• Integrate recovery, rehabilitation, treatment and vocational components of the program, as applicable
• Monitor and follow up on program incidents

Personnel

Responsible for ensuring appropriate staffing to support clinical care and evaluating staff performance.  Duties include the following:

• Participating in hiring and orienting of new staff 
• Timely completion of performance appraisals and appropriately addressing performance concerns
• Conducting or participating in staff training and development
• Monitor staff attendance and vacation scheduling to ensure program coverage
• Supervision of staff, as appropriate to licensure
• Plan and participate in other program activities.

Administrative Functions and Program Operations

As part of the leadership team, responsible for ensuring program operations are conducted efficiently; the program remains in compliance with relevant regulatory entities, and is fiscally viable.  Duties are as follows:

• facilitate team meetings, case conferences, and other meetings as assigned 
• ensure program and staff are in compliance with regulations and standards of care that govern the program   
• May be responsible for completing budgets and/or providing significant input into the budget process.
• Utilize a variety of electronic databases to monitor billing and address any fiscal or billing issues that arise.
• Obtain, track, and analyze data specific to the program requirements and for reporting purposes.
• Participate in external program meetings and events required by funding and/or governing bodies.
• As part of program management, identify and develop systems to improve program operations
• May serve as back up to other Program leaders, assuming responsibility for operations in his/her absence.
• Other administrative duties as assigned.

CORE COMPETENCIES:

• Strong organizational and management skills
• Ability to take initiative on new projects
• Excellent clinical skills
• Effective team work and communication skills

Qualifications: 

The Jewish Board is currently looking for talented individuals of all cultures, religions, races, and gender expressions with the following qualifications:

• Masters degree in human services and New York State clinical licensure in social work or mental health counseling (LCSW, LMSW or LMHC) 

EXPERIENCE REQUIRED/LANGUAGE PREFERENCE:

• At least 3 years of leadership experience in clinical setting; solid clinical skills and knowledge of trauma-informed, evidence based practices. 
• Consistent with regulatory and/or contract requirements and at least 3 years prior experience in a supervisory/leadership role in a behavioral health program.

COMPUTER SKILLS REQUIRED:

• Experience working with electronic medical records and proficient with use of Microsoft Office software (Word, Excel, Outlook) and use of video conferencing platforms (TEAMS). 

VISUAL AND MANUAL DEXIERITY:

• Ability to operate computer devices (mouse, keyboard)

WORK ENVIRONMENT/PHYSICAL EFFORT:

• Predominantly office based environment with limited exertion.  Some travel required for off-site work and meetings.

We are an equal opportunity employer that does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, or any other status protected by applicable federal, state, or local law.