TI
General Manager #9183
full-time•Lubbock
About this role
Come join our family at Devon Self Storage!
At Devon Self Storage, you get the best of both worlds: a customer-focused role with real career growth, minus the long retail nights and unpredictable schedules. Here, we believe in taking care of our people, promoting from within and creating long-term careers not just jobs.
We currently have an exciting opportunity for a Full-Time General Manager based in our store located at (2010 Avenue R, Lubbock, TX 79411). As a General Manager you’ll be the face of the store and the engine behind the store’s success. You’ll lead daily operations, drive sales growth, create amazing customer experience and mentor your team. This role is ideal for someone who is passionate about customer service, energized by sales, enthusiastic about leadership, and eager to keep learning. If that sounds like you, we want to hear from you!
At Devon Self Storage, you will:
Lead The Business
- Oversee daily store operations, including opening, closing and securing the facility.
- Drive sales performance through rentals, protection plans, and other merchandise!
- Maintain compliance, safety standards and operational excellence.
- Resolve customer escalations in a professional, efficiently and in a timely manner.
Serve & Support Customers
- Build and maintain long-lasting customer relationships by helping customers find the right storage solutions.
- Deliver a personalized, high-touch customer experience.
- Process payments, balance receipts & complete bank deposit drops.
Coach & Develop
- Coach, train and mentor your property’s Assistant General Manager
- Help your team to meet or exceed key performance indicators (KPIs).
- Train staff on compliance, safety policies and procedures.
Own the details
- Ensure products are ordered, received, stocked, priced and displayed in a timely and efficient manner
- Partner with the auction vendor and Regional Director throughout the complete auction process—from notices and collections to buyer payouts and preparing units for new tenants.
Property & Facility Requirements
- Physical requirements include daily property walkthroughs to conduct safety inspections, lock checks, cleaning the units and
- Open and close storage doors as well as completing tasks that require lifting 30+ lbs
- Perform light maintenance includes mopping, sweeping, changing light bulbs, cleaning bathrooms and other lite maintenance and landscaping duties.
What Are We Offering
- Full-time in-store position
- Availability Monday-Saturdays with a flexible schedule
- Competitive hourly pay & uncapped MONTHLY performance-based bonus.
- Growth opportunities
- A schedule that operates outside of traditional retail hours Which means no late nights or super early mornings.
- A role that supports work-life balance.
What We’re Looking For
- High School Diploma or Equivalent
- Ability to lift 30+ lbs.
- Strong customer service skills and communication required.
- Proven ability to work independently when needed and follow through on assignments
- Valid driver’s license and insurance with access to reliable transportation used during the workday to travel to vendors and/or other worksites.
- Strong ability to manage multiple tasks simultaneously.
- Basic to moderate knowledge of Microsoft Office software, including Word, Excel & Outlook.
- Ability to regularly perform indoors and outdoors with exposure to adverse environmental conditions, weather, noise extremes and chemical, debris and traffic hazards.
WHO WE ARE
Devon Self Storage isn’t your average storage company!
We’re a nationwide team of problem-solvers, leaders, and customer service champions, with more than 200 locations across the country—and we’re growing! Founded in 1988, Devon has owned, managed, and developed self-storage properties in 32 states.
Today, Devon Self Storage is a member of The Inland Real Estate Group of Companies, Inc. Both Inland and Devon are headquartered in Oak Brook, Illinois.
Hourly Pay Range: $XX.00 - $XX.00 hourly (Eligibility to participate in the company incentive bonus program).
Inland offers a competitive range of benefits for eligible Full-time employees:
- Medical/Dental/Vision insurance (PPO)
- Participation in the company 401(k) plan with a company match
- Vacation Time, Nine Paid Holidays, Three floating holidays per year
- Sick time
- Tuition reimbursement opportunity
- Company-paid life insurance equaling your annual base salary
- Company-paid short-term and long-term disability
- Paid Parental Leave
This position is eligible as an internal promotion opportunity.
To learn more about the Benefits Inland offers its employees please click the link to learn more.
We are a drug-free workplace. Pre-employment background checks and drug screening is performed on all new hires, in accordance with applicable laws and regulations.
We are an Equal Opportunity Employer. We consider applicants for all positions without regard to race, color, religion, sex, national origin, age, sexual orientation, familial, marital or veteran status, disability, or any other legally protected classes.
We are an E-Verify employer. Please click the following link to learn more.
What you'll do
- The General Manager will oversee daily store operations, drive sales growth, and create an exceptional customer experience. This role includes mentoring the team and ensuring compliance with safety standards.
About The Inland Real Estate Group of Companies
The Inland Real Estate Group of Companies, Inc. (“Inland”) is one of the nation’s largest commercial real estate and finance groups. With more than 50 years of integrity, expertise and innovation in the industry, Inland is a business incubator that specializes in creating, developing and supporting Inland member companies that provide real estate and real estate-related services. With an industry leading track record of results, Inland member companies cumulatively employ more than 1,000 people nationwide. To date, Inland has acquired more than $48 billion in commercial real estate and owned and managed hundreds of millions of square feet of commercial property and over 84,000 apartment units in 49 states. Inland also has the distinction of being the 2009, 2014, and 2017 Better Business Bureau Torch Award Winner for Ethics in the Marketplace.
For more information, visit www.inlandgroup.com.
Ready to join The Inland Real Estate Group of Companies?
Take the next step in your career journey
Frequently Asked Questions
What does a General Manager #9183 do at The Inland Real Estate Group of Companies?
As a General Manager #9183 at The Inland Real Estate Group of Companies, you will: the General Manager will oversee daily store operations, drive sales growth, and create an exceptional customer experience. This role includes mentoring the team and ensuring compliance with safety standards..
Is the General Manager #9183 position at The Inland Real Estate Group of Companies remote?
The General Manager #9183 position at The Inland Real Estate Group of Companies is based in Lubbock, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the General Manager #9183 position at The Inland Real Estate Group of Companies?
You can apply for the General Manager #9183 position at The Inland Real Estate Group of Companiesdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.