About this role
Pay: $16/hour
Schedule: 40 hours/week | Weekend availability required
The IMA Group is hiring Tier 1 Schedulers for upcoming training classes. This full-time role focuses on scheduling medical and psychological examinations and managing inbound and outbound calls in a fast-paced environment.
Schedule & Availability
- 40 hours per week
- Saturday and Sunday availability required
- Shifts between 8:00 AM – 6:00 PM
- Scheduled 2–3 weekdays in addition to weekends
- Weekdays are not fixed (may include consecutive days such as Wednesday–Sunday)
Responsibilities
- Schedule medical and psychological exam appointments
- Manage inbound and outbound calls
- Enter and maintain accurate scheduling data
- Communicate with clients, providers, and internal teams
Qualifications
- High school diploma or equivalent
- 1+ year clerical, call center, or customer service experience
- Strong computer skills
Pay & Benefits
- $16/hour
- Comprehensive health, dental, and vision insurance
- Generous PTO, paid holidays, and a floating holiday
- 401(k) with employer matching
- LTD, STD, FSA, voluntary life & AD&D
- Company-paid life insurance & AD&D
- Paid maternity and paid parental leave
- Tuition reimbursement & student loan repayment assistance (tax-free)
Our Government Services Division supports local, state, and federal agencies and delivers professional and objective medical and psychological examinations as well as ancillary services. Our Payer Services Division meets the evaluation and screening needs of Carriers, TPAs, Public Entities and Employers and includes behavioral health and physical medicine specialty services, working with a wide range of organizations within the workers' compensation, disability, liability, and auto markets. Our Clinical Research Division performs all types of Phase II-IV clinical trials in multiple therapeutic areas through a flexible nationwide network of site locations and virtual capabilities.
Other facts
About The IMA Group
For over 30 years, The IMA Group has been dedicated to enhancing the livelihood and productivity of individuals and organizations navigating challenging periods of health, work and disability while actively contributing to the development of new medical treatments and clinical advancements. With thousands of licensed providers and over 150 offices nationwide, IMA is able to serve national needs while maintaining a regional focus.
IMA has two divisions: Evaluation Services including Government and Payer and a Clinical Research Site Network. We provide medical and psychological evaluations and other ancillary services to federal, state, and local governments and agencies, commercial insurers, TPAs and corporate clients. Our Clinical Research Division specializes in Phase II, III, and IV clinical trials in multiple therapeutic areas through our nationwide multi-site network.
What you'll do
- The Tier 1 Scheduler is responsible for scheduling medical and psychological exam appointments and managing inbound and outbound calls. This role requires maintaining accurate scheduling data and effective communication with clients and internal teams.
Ready to join The IMA Group?
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