Job Summary

The Quality Engineer I role at The Hillman Group (RDS) will work closely with Quality, Engineering, Production, Supply Chain teams, Suppliers, and Customers to evaluate and improve product quality, quality reporting, and quality processes, under the supervision of the Quality Manager.

This position will be full-time in person at our Tempe warehouse, located at 8990 S Kyrene Rd, Tempe AZ. 

Essential Job Functions *

1. Evaluation and improvement of the quality of new and existing products.
2. Recommend and implement revisions to product specifications, processes, procedures, and/or quality control parameters and ensure compliance with industry standards and regulatory requirements.
3. Uncover and document quality-related issues through internal audits.
4. Track and maintain quality metrics through data analysis.
5. Visits to top supplier facilities to ensure quality standards are met, as needed. (Some travel in the U.S. may be required)
6. Lead root cause investigations using 8D, Fishbone, and 5 Whys to drive corrective and preventive actions.
7. Active participant in MRB for review and disposition recommendation for rejected products through the NCMR process.

* This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Employees are expected and encouraged to participate in safety and health program activities including immediately reporting hazards, immediately reporting unsafe work practices and incidents to supervisors, wearing required personal protective equipment, and participating in and supporting safety committee activities.

Education & Experience

• Bachelor’s degree in a Technical Field preferred
• 3 Years in a Quality Engineering Role within a Manufacturing Environment

Competencies – Knowledge, Skills and Abilities

• Microsoft Office: Word, Excel, Outlook, and PowerPoint
• Strong focus on Teamwork & Collaboration
• Interpersonal Skills for dealing with Internal & External Customer
• Written and Verbal Communication Skills
• Problem Solving & Analytical Skills

• Ability to Exhibit Professionalism at all times.
• Embrace the Hillman Core Values.
  • Trust & Respect, Honesty & Integrity, Building on our Differences, Accountability
• Ability to Accept & Provide Feedback in a Professional & Constructive Manner
• Ability to Logically Reasoning in Making Decisions & Creatively Solve Problems
• Ability to Follow and Interpret Policies & Procedures
• Ability to Maintain an Organized Work Environment
• Ability to manage, prioritize individual workload & work under pressure.
• Ability to read and interpret complex drawings and schematics.
• Ability and experience using advanced quality inspection tools and electronic testing equipment.
• Excellent math, analytical skills & problem solving and trouble shooting skills.
• Skills and experience documenting test results and quality trends with graphs and charts
• Excellent organizational skills and attention to detail
• Excellent listening skills and ability to answer questions in a clear and easy to understand manner

Operational Equipment

• N/A