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Senior Regional Premium Auditor
full-time•Worcester
About this role
For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture.
Our Premium Audit team is currently seeking a Senior Regional Premium Auditor. This is a full time, exempt role. Position is eligible for a fully remote arrangement.
POSITION OVERVIEW:
We are seeking an experienced and skilled Senior Regional Premium Auditor to support our audit operations across multiple states within the region. This advanced-level role is ideal for a seasoned professional who brings strong technical expertise, exceptional analytical skills, and the ability to oversee complex audits with minimal supervision. The Senior Regional Auditor will play a critical role in ensuring accurate premium development, quality audit delivery, and compliance with regulatory and underwriting standards.
IN THIS ROLE, YOU WILL:
- Conduct higher complexity premium audits for commercial lines policies including Workers’ Compensation, General Liability, and other specialty lines as assigned.
- Serve as a subject matter expert by supporting auditors, answering technical questions, and assisting with training efforts.
- Review and validate audit findings for accuracy and completeness; provide coaching or corrective guidance to auditors when needed.
- Communicate with policyholders, agents, underwriters, and internal stakeholders to resolve audit disputes, clarify data discrepancies, and ensure timely audit completion.
- Contribute to regional quality assurance initiatives, internal reviews, and process improvement projects.
- Analyze audit trends, identify exposure or classification inconsistencies, and escalate concerns to Underwriting.
- Maintain strong knowledge of regulatory guidelines, industry standards, and state-specific rules that impact premium audits.
- Mentor junior and mid-level auditors to enhance overall team capability and audit quality.
WHAT YOU NEED TO APPLY:
- Bachelor’s degree in Accounting, Finance, Business Administration, or related field preferred, or equivalent work experience.
- 8-10 years of premium audit experience, with strong exposure to multi-state and complex audit scenarios.
- Expertise in Workers’ Compensation and General Liability classifications, rating principles, and premium development.
- Proven ability to conduct comprehensive reviews of financial records, payroll documentation, general ledgers, and tax filings.
- Strong professional communication skills—verbal, written, and interpersonal.
- Ability to work independently, prioritize tasks, and manage regional responsibilities with minimal oversight.
- Proficiency in audit software, Microsoft Office products, and digital communication tools.
- Professional designations such as APA, CPAN, CPCU, or equivalent.
- Strong understanding of multi-state regulatory differences and complex business operations.
- Experience handling high-profile accounts or escalated audit disputes.
- Familiarity with Nexus Audit platform.
Physical Demands and Work Environment:
- Able to operate a motor vehicle and possess a valid driver’s license. Overnight travel may be required.
- Exposure to policyholder operations; for example: extreme noise and heat
- Ability to work cooperatively
- Ability to sit and/or stand for extended periods
- Ability to work independently outside of an office setting
This job posting provides cursory examples of some of the job duties associated with this position. The examples provided are not complete, and the position may entail other essential and job-related functions and responsibilities that employees will be required to perform.
CAREER DEVELOPMENT:
It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.
BENEFITS:
We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.
Benefits include:
- Medical, dental, vision, life, and disability insurance
- 401K with a company match
- Tuition reimbursement
- PTO
- Company paid holidays
- Flexible work arrangements
- Cultural Awareness Day in support of IDE
- On-site medical/wellness center (Worcester only)
- Click here for the full list of Benefits
EEO statement:
The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at:[email protected] and include the link of the job posting in which you are interested.
Privacy Policy:
To view our privacy policy and online privacy statement, click here.
Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here.
Compensation:
The target hiring range for this role may vary based on geographic location and other factors, including merit or performance, demonstrated proficiency, skills for the role, education, travel requirements, and experience. Additional compensation may include an annual bonus (which could take the form of a general bonus, sales incentive, or short-term incentive), long-term incentive or spot recognition awards. The posted range reflects our ability to hire at different position titles and levels depending on background and experience.
What you'll do
- The Senior Regional Premium Auditor will conduct complex premium audits for commercial lines policies and serve as a subject matter expert to support and mentor other auditors. They will also communicate with various stakeholders to resolve audit disputes and ensure compliance with regulatory standards.
About The Hanover Insurance Group
The Hanover is a leading provider of property and casualty insurance in the United States. The Hanover distributes its products through a select group of independent agents and brokers. Together with its agents, the company offers specialized coverages for small and midsized businesses, as well as insurance protection for homes, automobiles and other personal items. The company has been named to Forbes’ list of Best Midsize Employers since 2015. The company has also been recognized by TIME on its World’s Best Companies list and U.S. News & World Report as one of its Best Companies to Work For.
The Hanover has more than 4,800 employees in 42 offices across the United States, protecting more than two million individual and business policyholders. The Hanover has a long, proud history of delivering its promises and being there when it matters the most.
Our team is our single greatest asset, and we are committed to being a company where experienced professionals want to build rewarding careers and make a difference. As an employer of choice, we offer a values-based, innovative culture combined with opportunities for career building with an industry leader. At The Hanover, a comprehensive benefits program helps to keep team members healthy, build financial security, balance work and personal responsibility and achieve their professional goals.
Ready to join The Hanover Insurance Group?
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Frequently Asked Questions
What does a Senior Regional Premium Auditor do at The Hanover Insurance Group?
As a Senior Regional Premium Auditor at The Hanover Insurance Group, you will: the Senior Regional Premium Auditor will conduct complex premium audits for commercial lines policies and serve as a subject matter expert to support and mentor other auditors. They will also communicate with various stakeholders to resolve audit disputes and ensure compliance with regulatory standards..
Is the Senior Regional Premium Auditor position at The Hanover Insurance Group remote?
The Senior Regional Premium Auditor position at The Hanover Insurance Group is based in Worcester, Massachusetts, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Senior Regional Premium Auditor position at The Hanover Insurance Group?
You can apply for the Senior Regional Premium Auditor position at The Hanover Insurance Groupdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.