Role: Performance & Development Lead

Based: Clapham Junction (SW London) - Minimum 3 days per week in the office

Here at The Gym Group we believe we are simply the best in our industry! Our amazing teams have skills, abilities and can-do attitudes that make this a great place to work! We have strong, embedded values and an easy-going culture which ensures we put our people first. We pride ourselves on being fun, innovative, inclusive and engaging.

So, what’s stopping you? Apply today and be YOU with us!

What you need to know about us…

The Gym Group is not like your average gym! To our members we’re the lowest cost nationwide 24/7 Gym with over 250 gyms and counting!
To our teams we are fun, welcoming, engaging and inclusive. We challenge our limits and push ourselves to impact positive change with our goals and initiatives. We take steps into new areas with a real and authentic purpose - It’s our mission to break down barriers to fitness for all.

We’re #1 in our industry when it comes to our values, our culture and our people – check out Glassdoor if you don’t believe us. We offer a fantastic place to work in a great working culture. We have been recognised as by The Sunday Times as one of The Best Places to Work which is all down to our great leaders and exceptional teams.

We may be one of the leading budget gym chains in the UK but there’s nothing budget about our investment into our people. We have retained GOLD in our investors in people award for the last 6 years and GOLD in wellbeing this year.
 

We’re recognised as a disability confident and inclusive employer which is something we are truly proud of. We have a brilliant team and opportunities for development and growth with support for success. Having recently undertaken some huge projects from a digital point of view and our plans are to keep being innovative, creative and agile in all that we do.

About the role...

We’re looking for a Performance & Development Lead who’s passionate about unlocking potential through brilliant learning experiences. This is a hands-on role combining content creation, facilitation, and end-to-end learning delivery, supporting both Gym Operations and Gym Support teams to perform at their best.

You’ll design and deliver impactful learning — from role-specific Power Ups (role-specific inductions and onboarding experiences) to short, sharp digital learning that fits seamlessly into the flow of work. If you love creating learning that actually lands, energises people, and drives performance, this one’s for you.

Key responsibilities...

Training Needs & Programme Coordination

• Identify skills gaps and performance opportunities through structured training needs analysis.

• Own learning activity end-to-end — from planning and scheduling through to communications, logistics, tracking, and evaluation.

Learning & Content Creation

• Design and deliver tailored Power Ups (inductions) for roles across Gym Operations and Gym Support.

• Build engaging learning programmes aligned to business priorities and high-performance behaviours.

• Create short, impactful digital learning using tools like Articulate 360, enabling learning in the flow of work.

• Partner with subject matter experts to ensure learning is compliant, safe, and fit for purpose.

• Develop topical, accessible digital learning journeys that support continuous development.

Stakeholder Engagement

• Collaborate with leaders and teams across the business to align learning initiatives with performance and business objectives.

• Gather feedback and iterate learning solutions to maximise impact.

Facilitation

• Facilitate (not present) engaging learning sessions for team members and leaders.

• Deliver short, sharp learning sessions and fireside chats that are practical, relevant, and energising.

Data, Insight & Impact

• Track participation and performance metrics to evaluate learning effectiveness.

• Use insight and data to continuously improve development initiatives and demonstrate impact.

About you...

Essential

• Experience in Learning & Development, Training, Facilitation, HR/People, or a similar environment.

• Strong stakeholder communication skills with a learner-first mindset.

• Proven experience creating engaging learning content (presentations, guides, resources, digital learning).

• Confident using MS Office, especially PowerPoint, plus virtual learning tools (Teams/Zoom).

• Experience with Learning Management Systems and digital learning platforms (e.g. Articulate, Rise, Canva).

• Highly organised, dependable, and comfortable juggling multiple priorities.

• A strong sense of ownership - you take accountability and ensure learning lands with impact.

• Thrives in a fast-paced, hard-performance environment.

Desirable

• CIPD Level 3 or Level 5 qualification (L&D pathway)

Need assistance?

If you have a disability or condition that makes it difficult for you to complete your application online please email your cv to [email protected] or alternatively call the TGG Recruitment team on 0203 319 4838 and someone will be more than happy to support you. We also want to put it out there that we actively encourage applications from a diverse demographic and we are passionate about your culture and value alignment. We want this to be a match that works for you as much as for us!