About this role
Pay Rate: $18.70/hr - $23.38/hr depending on background and experience.
The job posting is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education, and other factors. The pay range(s) listed are provided in compliance with state specific laws. Pay ranges may be different in other locations.
Why Guitar Center? Here’s just some of the rewards:
For our employees who are musicians we offer the unique opportunity of gig leave-take time off to share your music with the world and return to your job after your tour! Guitar Center offers robust benefits and perks, including Medical, Dental, Vision, 401K plus company match, mental health support, paid sick/holiday/vacation time, employee discount program, and tuition reimbursement options.
POSITION OVERVIEW:
Guitar Center embodies the world of creativity and music by encouraging staff to find their own individual sound. Our mission is to develop and nurture lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the joy that comes from creating music. We believe in creating inclusive environments that put our customers first all the while fulfilling our mission.
As our Lessons Associate, you will be responsible for ensuring a great experience for all customers and students, by selling lesson and rehearsal packages, assisting customers with questions, and providing tours of the Lessons facility.
A few special characteristics that make our Lessons Associates successful:
- Collaboration: Able to develop cooperation and teamwork while participating in a group, working toward solutions which generally benefit all involved parties. Good team player, able to build good working relationships with others.
- Customer Focus: Understands customer service principles, and able to provide an excellent customer experience. Able to connect with customers in a meaningful way. Is approachable, genuine, knowledgeable, encouraging, passionate, and committed to helping customers. Able to step in to handle customer service issues.
- Interpersonal Communication: Able to communicate through various means (written and verbal) with diverse, individuals, including internal and external stakeholders at all levels in a clear, concise, positive, and courteous manner. Able to demonstrate respect to others, surroundings, and self.
- Organizational Skills: Able to utilize time, energy, and resources to stay on track and achieve goals. Able to adhere to a systematic course of action to achieve an objective. Able to multitask and pay strong attention to detail in a fast-paced & high-urgency environment. Able to complete tasks thoroughly in a timely manner.
As our Lessons Associate you will:
- Increase the student count within the lesson program by maintaining professional instruction, professional appearance to encourage student retention and student / parent recommendations
- Sell lesson packages and rehearsal space (where applicable) to prospective students
- Maintain curriculum sales information
- Provide a positive experience for students by accommodating the Lessons pacing to the student’s needs and providing positive reinforcement
- Additional duties as assigned
Requirements:
- Must be able to lift up to 5lbs
Guitar Center is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.
If you are a qualified individual with a disability or a disabled veteran and are unable or limited in your ability to use or access our website, you may request a reasonable accommodation to express interest in a specific opening. You can request reasonable accommodation by calling 1‐818-735-8800 ext. 2862 or by sending an email to [email protected].
Other facts
About The Guitar Center Company
We exist so music can persist. Our family of brands has put more instruments into the hands of more people than anyone on the planet. Meet the family or, as we call them, The Guitar Center Company.
Guitar Center. But there's more to us than guitars and basses.
We carry all kinds of musical instruments, plus essentials like amplifiers, recording equipment, lighting, live sound, DJ gear, with services like lessons, rentals and repairs. How do we do it all? With the most talented group of music-loving Associates in the world.
Guitar Center Professional is a network of account managers and engineers with direct access to the world’s best manufacturers. From personal studios to concert venues, we design and install custom audiovisual systems that exceed your expectations.
Audio Visual Design Group (AVDG) meticulously designs, engineers, and installs next-gen audio, video, and lighting systems for homes and businesses around the globe. Their world-class technical staff brings the most incredible personal musical experience to everyone on the planet.
Music & Arts believes deeply in the transformative power of music. Their collaboration with students, parents, and teachers includes providing lessons, rentals, repairs, plus all levels of band and orchestra sales and service.
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Please Be Advised - Recruitment Scams: we will only reach out to interview, make an offer of employment or conduct onboarding activities for candidates who have applied through our careers site. If you find a job posting on a third-party job site, such as LinkedIn, please know that a legitimate posting will direct you to our careers site to apply. When interviewing for a position, the candidate experience will include live interaction, such as a video conference or phone call, with a Recruiter and/or company employee(s). Be aware of suspicious recruitment activity. If you think you are a victim of an employment scam, please visit the Federal Trade Commission.
What you'll do
- As a Lessons Associate, you will be responsible for selling lesson and rehearsal packages, assisting customers with questions, and providing tours of the Lessons facility. You will also ensure a great experience for all customers and students.
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