Sales & Growth Manager - SME Digital Platform
full-time•Dubai
About this role
About the Company (Confidential)
Our client is a fast-growing technology company delivering scalable, digital solutions designed specifically for small and medium-sized businesses (SMEs). The platform enables businesses to adopt customer-facing growth tools quickly, without complex setup, technical expertise, or additional staffing.
The company focuses on simplifying customer engagement and business growth through automation and mobile-first technology, supporting rapid adoption and scale across multiple SME sectors.
Role OverviewThe Sales & Growth Manager will be responsible for driving large-scale adoption of a digital business platform among SMEs. This is a high-volume, growth-led role, not a traditional enterprise sales position.
The role requires creative acquisition strategies, experimentation with multiple channels, and the ability to scale small-ticket solutions across a wide SME base efficiently.
Key ResponsibilitiesGrowth & Customer Acquisition- Develop and execute scalable acquisition strategies targeting SMEs across retail, food & beverage, personal services, and related sectors
- Drive customer acquisition through referrals, partnerships, digital campaigns, and direct outreach
- Continuously optimize channels to improve reach, engagement, and conversion at scale
- Clearly communicate platform value to SME owners with a focus on simplicity, speed, and immediate impact
- Enable rapid onboarding and early activation across a high volume of customers
- Implement initiatives that encourage organic growth and customer referrals
- Manage large volumes of inbound and outbound opportunities
- Track acquisition performance, conversion metrics, and growth KPIs using CRM and analytics tools
- Test, refine, and scale successful acquisition approaches based on data insights
- Report performance and market learnings to senior leadership
- Work closely with Marketing on campaigns, digital content, demos, and promotional initiatives
- Capture customer feedback to improve positioning, messaging, and adoption
- Experiment with new channels, incentives, and engagement models
- 3–6 years in SME-focused sales, growth, or acquisition roles
- Experience with digital platforms, SaaS products, or mobile-first solutions preferred
- Proven ability to scale customer acquisition through non-traditional and high-volume approaches
- Comfortable managing thousands of small-ticket opportunities rather than enterprise deals
- Entrepreneurial and growth-oriented mindset
- Strong understanding of SME decision-making behavior
- Excellent communication and persuasion skills
- Data-driven with a willingness to test, iterate, and optimize
- Highly energetic, self-motivated, and performance-driven
- Achieved and exceeded SME acquisition and adoption targets
- Built repeatable, scalable growth channels
- Consistently met growth and performance KPIs
- Delivered insights that improved onboarding efficiency and customer adoption
Monthly Salary: 15k AED + Benefits offered as per Company Policy
What you'll do
- The Sales & Growth Manager will drive large-scale adoption of a digital business platform among SMEs through creative acquisition strategies and effective onboarding. They will manage customer acquisition channels and optimize performance metrics to achieve growth targets.
About The Greater Change
The Greater Change is an HR Outsourcing firm based in Dubai, dedicated to providing comprehensive HR solutions for small and medium-sized businesses. We offer a Dedicated HR Manager, Strategic HR Adviser, and a contemporary HRMS system to efficiently manage your HR needs.
Our team consists of certified HR professionals who are well-versed in labor laws , compliance and industry best practices ensuring that your business adheres to all regulatory requirements. With their expertise, we deliver both strategic and tactical HR interventions that drive long-term profitability and sustainable business growth.
Committed to making a positive impact, we allocate 5% of our overall profit to pro bono services, addressing pressing challenges such as intolerance, health risks, climate change, and social justice.
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Frequently Asked Questions
What does a Sales & Growth Manager - SME Digital Platform do at The Greater Change?
As a Sales & Growth Manager - SME Digital Platform at The Greater Change, you will: the Sales & Growth Manager will drive large-scale adoption of a digital business platform among SMEs through creative acquisition strategies and effective onboarding. They will manage customer acquisition channels and optimize performance metrics to achieve growth targets..
Is the Sales & Growth Manager - SME Digital Platform position at The Greater Change remote?
The Sales & Growth Manager - SME Digital Platform position at The Greater Change is based in Dubai, Dubai, United Arab Emirates. Contact the company through Clera for specific work arrangement details.
How do I apply for the Sales & Growth Manager - SME Digital Platform position at The Greater Change?
You can apply for the Sales & Growth Manager - SME Digital Platform position at The Greater Changedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.