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GRIEVANCE COORDINATOR
full-timeBasile

Summary

Location

Basile

Type

full-time

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About this role

Benefits Information

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• Paid Time Off

• Paid Holidays

• 401(k) Matching

• Health Insurance

• Vision Insurance

• Life Insurance

• Health Savings Account

• Tuition Reimbursement

• Employee Discount

• Reduced Tuition Rates

• Disability Insurance

• Employee Assistance Program

• 401(k)

• Pet Insurance

• Dental Insurance

• Paid Training

• Flexible Spending Account

 

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. 

Equal Opportunity Employer


Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

  • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
  • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary

Responsible for the receipt, investigation, and facility responses to grievances that are filed by detainees of the facility.  Makes recommendations for corrective action when appropriate.

 

Primary Duties and Responsibilities

  • Upon request, assists inmates/detainees in filing grievances through informal communication procedures.
  • Maintains accurate records of detainees grievances and any corresponding action pursuant to the grievance.
  • Investigates and recommends response action to management.
  • Ensures full compliance with client agency procedures pertaining to inmate/detainee grievances.
  • Recommends appropriate corrective action when warranted to management.
  • Performs other administrative and investigative duties as assigned.

Qualifications

Competencies Required

If you are a quality team player and truly love to see people succeed, then you are in the right place. This position requires only a high school diploma. However, a degree in Physical Education, Recreational Therapy, or any field related to that is highly desirable. Experience working with prisoner populations or in a physical education program is also an asset.

 

Minimum Requirements

  • High school diploma or equivalent certification required.
  • Minimum of two (2) years as a Correctional Officer required. College coursework and advanced training in behavioral sciences, correctional services or related field preferred.
  • Must possess a working knowledge of correctional program objectives, applicable court orders and laws as well as have a general understanding of the requirements for managing a secure detention facility.
  • Demonstration of the abilities needed to write communications, documents, policies, courtroom defenses, contract negotiations, and other required written correspondence is required.
  • Must be mature, flexible, intellectually alert and able to command the respect and confidence of detainees/staff and possess a high tolerance to mental stress.
  • Must be able to use computers and the software applications typically used by the facility.

GEO Secured Services

Other facts

Tech stack
Grievance Handling,Investigation,Record Keeping,Communication,Compliance,Corrective Action,Administrative Duties,Behavioral Sciences Knowledge,Correctional Services Knowledge,Mental Stress Tolerance,Computer Skills,Team Player,Flexibility,Intellectual Alertness,Respect Command,Document Writing

About The GEO Group

Global Leader in Evidence-Based Rehabilitation

The GEO Group is committed to providing leading, evidence-based rehabilitation programs to individuals while in-custody and post-release into the community through the "GEO Continuum of CareTM."​ GEO's diversified services platform provides unique capabilities for the delivery of educational and vocational programs, cognitive behavioral and substance abuse treatment, and faith-based services across the entire corrections spectrum. The GEO Continuum of CareTM is enhanced in-custody offender rehabilitation programming, including cognitive behavioral treatment, integrated with post–release support services.

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

For information visit
GEO’s Homepage: www.geogroup.com
Facebook: www.facebook.com/geogroup
YouTube: https://www.youtube.com/user/TheGEOGroupInc
Careers site: www.jobs.geogroup.com

Equal Opportunity Employer
EEO is the Law:http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Security and Investigations
Founding Year: 1984

What you'll do

  • The Grievance Coordinator is responsible for receiving, investigating, and responding to grievances filed by detainees. They maintain accurate records and ensure compliance with agency procedures.

Ready to join The GEO Group?

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Frequently Asked Questions

What does a GRIEVANCE COORDINATOR do at The GEO Group?

As a GRIEVANCE COORDINATOR at The GEO Group, you will: the Grievance Coordinator is responsible for receiving, investigating, and responding to grievances filed by detainees. They maintain accurate records and ensure compliance with agency procedures..

Why join The GEO Group as a GRIEVANCE COORDINATOR?

The GEO Group is a leading Security and Investigations company.

Is the GRIEVANCE COORDINATOR position at The GEO Group remote?

The GRIEVANCE COORDINATOR position at The GEO Group is based in Basile, Louisiana, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the GRIEVANCE COORDINATOR position at The GEO Group?

You can apply for the GRIEVANCE COORDINATOR position at The GEO Group directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about The GEO Group on their website.