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CASE MANAGER
full-timeLos Lunas

Summary

Location

Los Lunas

Type

full-time

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About this role

Benefits Information

Full-time employees will enjoy a competitive benefits package with options for you and your family including:

• Paid Time Off

• Paid Holidays

• 401(k) Matching

• Health Insurance

• Vision Insurance

• Life Insurance

• Health Savings Account

• Tuition Reimbursement

• Employee Discount

• Reduced Tuition Rates

• Disability Insurance

• Employee Assistance Program

• 401(k)

• Pet Insurance

• Dental Insurance

• Paid Training

• Flexible Spending Account

 

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. 

Equal Opportunity Employer


Overview

Are you looking for a career you can feel good about? We hire only those that strive to do their best. By joining our family, you'll receive the honor and recognition that comes with working for the industry's global leader in evidenced based rehabilitation.

Who We Are:

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

Why Work for GEO:

  • We believe that work is more than a place you go to every day. It is about being inspired and motivated to achieve extraordinary things.
  • Employee benefits play an important role in making The GEO Group a great place to work. At GEO, we believe in the three pillars of employee wellbeing: physical, emotional, and financial. With comprehensive benefits and competitive wages, we trust that you will find all the resources you need here to be successful.

Responsibilities

Summary:

Under close supervision, this position provides support and structure to residents in developing program plans by managing a caseload of client cases and administering the policies and procedures of the program as directed by the contracting agency and the Facility Director.  Learns, uses and models the principles of the “What Works” system through evidence-based practices in all interactions with clients and other staff members.  Trains and assists less experienced case managers. 

 

Primary Duties and Responsibilities:

  • May perform the duties of a Monitor including resident intakes, check-ins, breath analysis and drug screens, to provide backup when necessary.
  • Prepares written personalized programs for each resident to establish measurable criteria of expected behavior and accomplishments and a time frame for achieving specified goals. Reviews plan with residents on a weekly basis and document progress or revisions so that they are gaining the life skills necessary to make a successful re-entry into the community.
  • Assists residents to establish personal budget, locate suitable housing, enroll in educational and vocational programs and participate in family and community activities, as appropriate, to ensure that they are working towards financial independence.
  • Monitors facility sanitation and safety. Assigns daily housekeeping chores to residents to comply with facility standards.
  • May orient residents upon arrival at facility to provide smooth assimilation into program including having them complete paperwork, take facility tours, or introduce to other residents.
  • Make entries into confidential resident files to provide the structure for case analysis and program planning and to provide documentation of program participation.  Ensure files are secure to protect resident confidentiality.
  • Assists Job Developers to verify residents' jobs to ensure residents' employment is suitable under established program plan. Counsels unemployed residents by providing guidance in obtaining employment in cooperation with the Job Developer.
  • Verifies residents' pass plan through pass sponsorship according to contract so that the resident is accountable for his/her whereabouts in the community.
  • Prepares terminal reports within established time parameters upon resident release to summarize program performance and to satisfy contract requirements.
  • Participates in staff meetings by sharing observations and recommendations regarding the facility, residents and staff relations to identify and solve problems and function as a unified team.
  • Maintains confidentiality obtained through job duties regarding employees, vendors, residents, and outside agencies so that sensitive information is only given on a "need to know" basis.
  • Monitors client compliance with alcohol and drug counseling when required.
  • Reports all program violations to the appropriate agency or official via the established reporting parameters.
  • Conducts orientation meetings with new clients to explain program rules and regulations.  Verbally explains the client contract in detail to ensure that the client understands his/her responsibilities.  Installs electronic monitoring equipment on new clients when necessary.
  • Sets client schedules and specifies all approved activities based on sentencing information.  Approves temporary schedule changes for approved activities.
  • Communicate effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
  • Complies with work rules and policies as explained in the company Employee Handbook, and the Facility Policies and Procedures Manual; and responds positively to directives from managers and supervisors in a cooperative spirit to ensure conformance to standards.
  • Adheres to attendance policy; work overtime as required, to ensure adequate coverage of the program and to ensure the safety and security of the residents.
  • Complies with safety rules; take appropriate corrective action to ensure work is performed in a safe manner and without injury to self or others.
  • Communicates effectively with all levels of staff in a manner that promotes a team spirit and a sense of cooperation.
  • Performs other duties as assigned.

Qualifications

Minimum Requirements:

  • High School Diploma or equivalent. A Bachelor’s degree in Human Services discipline or equivalent experience preferred. 
  • One (1) year experience as a Monitor or two (2) years of work experience in a related field.
  • Familiar with community corrections systems and current community corrections practices.
  • Familiar with community work force needs, public and private agencies and employment services.
  • Ability to write clear concise reports in English using correct grammar.
  • Ability to add, subtract, multiply, divide, and calculate percentages.
  • Must be able to react quickly and appropriately in an emergency situation.
  • Bilingual in English/Spanish preferred, but not mandatory.
  • Ability to work with computers and the necessary software typically used by the department.

GEO Reentry Services LLC.

Other facts

Tech stack
Case Management,Client Support,Program Planning,Documentation,Budgeting,Safety Monitoring,Team Collaboration,Confidentiality,Counseling,Orientation,Communication,Compliance,Emergency Response,Report Writing,Community Resources,Bilingual Skills,Computer Proficiency

About The GEO Group

Global Leader in Evidence-Based Rehabilitation

The GEO Group is committed to providing leading, evidence-based rehabilitation programs to individuals while in-custody and post-release into the community through the "GEO Continuum of CareTM."​ GEO's diversified services platform provides unique capabilities for the delivery of educational and vocational programs, cognitive behavioral and substance abuse treatment, and faith-based services across the entire corrections spectrum. The GEO Continuum of CareTM is enhanced in-custody offender rehabilitation programming, including cognitive behavioral treatment, integrated with post–release support services.

GEO provides complementary, turnkey solutions for numerous government partners worldwide across a spectrum of diversified correctional and community reentry services. From the development of state-of-the-art facilities and the provision of management services and evidence-based rehabilitation to the post-release reintegration and supervision of individuals in the community, GEO offers fully diversified, cost-effective services that deliver enhanced quality and improved outcomes.

For information visit
GEO’s Homepage: www.geogroup.com
Facebook: www.facebook.com/geogroup
YouTube: https://www.youtube.com/user/TheGEOGroupInc
Careers site: www.jobs.geogroup.com

Equal Opportunity Employer
EEO is the Law:http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Team size: 10,001+ employees
LinkedIn: Visit
Industry: Security and Investigations
Founding Year: 1984

What you'll do

  • The Case Manager provides support to residents by managing their cases and developing personalized program plans. They also assist residents in achieving financial independence and monitor compliance with program rules.

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Frequently Asked Questions

What does a CASE MANAGER do at The GEO Group?

As a CASE MANAGER at The GEO Group, you will: the Case Manager provides support to residents by managing their cases and developing personalized program plans. They also assist residents in achieving financial independence and monitor compliance with program rules..

Why join The GEO Group as a CASE MANAGER?

The GEO Group is a leading Security and Investigations company.

Is the CASE MANAGER position at The GEO Group remote?

The CASE MANAGER position at The GEO Group is based in Los Lunas, New Mexico, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the CASE MANAGER position at The GEO Group?

You can apply for the CASE MANAGER position at The GEO Group directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about The GEO Group on their website.