Manager, Reading Centre Operations - OptymEdge
full-time•Rockville
About this role
Overview
Responsibilities
Qualifications
Job Title: Manager, Reading Centre Operations - OptymEdge
Location: US - Remote
OptymEdge, (part of the Emmes Group), develops proven solutions for training and certification of Visual Function Examiners and Visual Acuity Rooms. OptymEdge partners with study teams to provide visual function certification that ensures a high level of quality and consistency for ophthalmic clinical trial data.
OptymEdge is the largest and longest-standing certification organization in the industry. We pioneered visual acuity certification from conception. Our services have grown to be synonymous with providing the highest level of quality and standardization of clinical trial data.
Over 2,500 sites certified worldwide, since 1995
Phase I through post-marketing experience across anterior segment and retina trials
Clinical Ophthalmology, Optometry, and clinical trial expertise
Primary Purpose
The Manager, Reading Centre Operations is a senior, cross-functional role responsible for integrating clinical operations, analytics, systems readiness, and quality oversight across Imaging Reading Center activities. Trained across multiple operational domains, this role provides flexible coverage, analytical leadership, and operational problem resolution across studies, while preserving formal accountability within established functional roles. This role is intentionally trained across multiple Imaging Reading Center functions and may temporarily perform, or support tasks assigned to other roles to ensure operational continuity and timely issue resolution. Formal approval authority and regulatory accountability remain with designated role owners.
Responsibilities
- Generate study-level and cross-study operational analytics, KPIs, trend analyses, and recurring reports to support study oversight, quality monitoring, and sponsor and internal reporting.
- Translate Imaging Reading Center clinical and operational requirements into system requirements, user stories, and acceptance criteria, and execute user acceptance testing using dummy data and defined edge cases.
- Design and maintain operational trackers, reports, and dashboards supporting certification tracking, QC oversight, and consistency in study monitoring.
- Develop, refine and maintain program-level SOPs, work instructions, and operations manuals during Reading Center build-out and scaling phases.
- Design role-based training frameworks, onboarding materials, and core training content to support consistent competency development across Reading Centre roles.
- Support budget architecture, pricing logic, and proposal updates aligned with study scope, operational complexity, and resource requirements.
- Resolve cross-functional operational issues across PM, QC, grading, data management, and systems workflows prior to formal escalation.
- Support institutional knowledge transfer, role readiness, and operational continuity during Reading Center growth and scaling periods.
- Develop, refine and maintain program-level SOPs, work instructions, and operations manuals during Reading Center build-out and scaling phases.
- Design role-based training frameworks, onboarding materials, and core training content to support consistent competency development across Reading Centre roles.
- Support budget architecture, pricing logic, and proposal updates aligned with study scope, operational complexity, and resource requirements.
- Resolve cross-functional operational issues across PM, QC, grading, data management, and systems workflows prior to formal escalation.
- Support institutional knowledge transfer, role readiness, and operational continuity during Reading Center growth and scaling periods.
Qualifications
- Master's Degree
- 7-9 years experience in clinical operations, imaging workflows, analytics, or regulated research environments.
- Demonstrated ability to translate operational needs into analytical, system, and process solutions.
- Strong analytical, communication, and cross-functional collaboration skills.
- Systems-level and integrative thinking
- Analytical rigor with operational pragmatism
- Strong judgment and prioritization across complex workflows
- Collaborative leadership and mentoring mindset
- Commitment to quality, inspection readiness, and continuous improvement
Emmes Group: Building a better future for us all.
OptymEdge is part of the The Emmes Group. Emmes is transforming the future of clinical research, bringing the promise of new medical discovery closer within reach for patients. Emmes Group was founded as Emmes more than 47 years ago, becoming one of the primary clinical research providers to the US government before expanding into public-private partnerships and commercial biopharma. Emmes has built industry leading capabilities in cell and gene therapy, vaccines and infectious diseases, ophthalmology, rare diseases, and neuroscience.
We believe the work we do will have a direct impact on patients’ lives and act accordingly. We strive to build a collaborative culture at the intersection of being a performance and people driven company. We’re looking for talented professionals eager to help advance clinical research as we work to embed innovation into the fabric of our company. If you share our motivations and passion in research, come join us!
Why work at Emmes?
At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program. We offer a competitive benefits package focused on the health and needs of our growing workforce, including:
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CONNECT WITH US!
Follow us on Twitter - @EmmesCRO
Find us on LinkedIn - Emmes
The Emmes Company, LLC is an equal opportunity employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
#LI-Remote
What you'll do
- The Manager, Reading Centre Operations is responsible for integrating clinical operations, analytics, systems readiness, and quality oversight across Imaging Reading Center activities. This role involves generating operational analytics, translating clinical requirements into system requirements, and resolving cross-functional operational issues.
About The EMMES Corporation
For over 40 years, our team of 1,000+ experienced professionals have provided the full range of Contract Research Organization expertise necessary to conduct clinical research with a firm scientific basis that is fully compliant with national and international regulatory guidelines. With offices throughout the US, Europe, Canada, and India, Emmes supports the advancement of global public health and biopharmaceutical innovation through disciplined science, rigorous research, fact-based decision-making, and operational excellence.
Emmes possesses knowledge across a broad range of therapeutic areas, with specializations in Vaccines and Infectious Diseases, Ophthalmology, Immunology and Neuroscience. From comprehensive support of pandemic research to groundbreaking work in cell and gene therapy across the globe, Emmes has collaborated on clinical research across a wide array of disease states in over 75 nations.
As a strategic collaborator with applied talent in over 2,000 clinical trials and contributions to over 2,500 publications that advance the understanding of medicine and public health, Emmes is committed to expanding the services offered to best meet the changing needs of clients and studies. Ongoing investments in global clinical research capabilities, innovative data management platforms, biostatistics/bioinformatics expertise, and people have enabled Emmes to provide a multi-faceted approach to help you meet your research objectives.
Emmes is a diverse, inclusive, innovative CRO that values integrity, agility, passion for excellence, collaborative partnerships, and intellectual curiosity.
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Frequently Asked Questions
What does a Manager, Reading Centre Operations - OptymEdge do at The EMMES Corporation?
As a Manager, Reading Centre Operations - OptymEdge at The EMMES Corporation, you will: the Manager, Reading Centre Operations is responsible for integrating clinical operations, analytics, systems readiness, and quality oversight across Imaging Reading Center activities. This role involves generating operational analytics, translating clinical requirements into system requirements, and resolving cross-functional operational issues..
Is the Manager, Reading Centre Operations - OptymEdge position at The EMMES Corporation remote?
The Manager, Reading Centre Operations - OptymEdge position at The EMMES Corporation is based in Rockville, Maryland, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Manager, Reading Centre Operations - OptymEdge position at The EMMES Corporation?
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