TC
Associate Systems Engineer
full-time•Bedford
About this role
A career at Concord Insurance Group is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
Description
Associate Systems Engineer installs, configures, and supports computer equipment, system software, and applications. This position includes training and development to build the foundational skills of an Associate Systems Engineer 2. Work is performed under close supervision in a manner that is consistent with standards, best practices, and procedures.
Responsibilities
- Review project assignments with management or other team members.
- Learn and accurately use tools and techniques as practiced, acquired, or adopted within the Division to successfully support systems.
- Provide status reports where required.
- Learn the applicable processes and procedures and then perform the functions of upgrading and applying patches to software and/or hardware.
- Address questions concerning common technical problems.
- Learn how to monitor systems used by the department.
- Participate in monitoring systems for performance and other potential issues.
- Work with team members to suggest appropriate next steps.
- Learn to effectively develop and maintain processes and procedures regarding team documentation.
- Learn how to create and maintain processes surrounding automation.
- Learn how to participate in planning, designing, and peer reviewing group work.
Requirements
- Associate’s degree required; Bachelor’s degree preferred, or equivalent industry exposure/experience
- Aptitude for system administration
- The ability to learn and effectively use tools and techniques required by the job
- The ability to work with details, analyze information, logically solve problems, and communicate effectively
- Thrive in a team-oriented environment
- Excellent problem-solving skills
- Strong organizational skills
Benefits
At The Concord Group, we’re proud to offer a comprehensive benefits package designed to support the wellbeing of our associates. This includes medical, vision, dental, life insurance, disability insurance, and a generous paid time off program for vacation, personal, sick time, and holiday pay. Additional benefits include parental leave, adoption assistance, fertility treatment assistance, a competitive 401(k) plan with company match, gym member/fitness class reimbursement, and additional resources and programs that encourage professional growth and overall wellness.
Why Concord Group Insurance
Since 1928, The Concord Group has been protecting families and small businesses across New England with trusted, personal insurance solutions. The Concord Group is a member of The Auto Owners Group of Companies and is recognized as a leading insurance provider through the independent agency system. Rated A+ (Superior) by AM Best, the company is represented by more than 550 of the best local independent agents throughout Maine, Massachusetts, New Hampshire, and Vermont.
At Concord Group, we believe in more than just insurance, we believe in our people. Our associates thrive in a supportive, collaborative workplace where community involvement, professional growth, and shared values drives everything we do.
Starting your career with The Concord Group means joining a team that values people first and gives you the opportunity to grow, give back, and make a lasting difference in the lives of those we serve.
Compensation
We are dedicated to fair and competitive total compensation package that supports the wellbeing and success of our associates. In addition to this, we offer other components like bonus opportunities.
Equal Employment Opportunity
The Concord Group is an equal opportunity employer and hires, transfers, and promotes based on ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state, or local law.
The Concord Group participates in E-Verify.
What you'll do
- The Associate Systems Engineer installs, configures, and supports computer equipment, system software, and applications. Responsibilities include reviewing project assignments, learning tools and techniques, providing status reports, and participating in system monitoring.
About The Concord Group, LLC
As a leading regional provider of personal and commercial property and casualty insurance, The Concord Group helps protect what matters most—from the homes and cars that families rely on to the small businesses that help communities thrive.
The Concord Group’s employees experience a competitive salary and benefits package, including a generous 401K match and vacation policy, along with the ability to grow professionally and forge relationships in a collaborative and friendly environment.
*Since 1928, Concord Group Insurance has been providing high-quality protection to our policyholders. With a presence in Maine, Massachusetts, New Hampshire, and Vermont, The Concord Group has been rated A+ by the AM Best Company with the help of our affiliate Auto-Owners, our 250 employees, and the 600 independent agents we have been fortunate to partner with. You can learn more at concordgroupinsurance.com!*
Ready to join The Concord Group, LLC?
Take the next step in your career journey
Frequently Asked Questions
What does a Associate Systems Engineer do at The Concord Group, LLC?
As a Associate Systems Engineer at The Concord Group, LLC, you will: the Associate Systems Engineer installs, configures, and supports computer equipment, system software, and applications. Responsibilities include reviewing project assignments, learning tools and techniques, providing status reports, and participating in system monitoring..
Is the Associate Systems Engineer position at The Concord Group, LLC remote?
The Associate Systems Engineer position at The Concord Group, LLC is based in Bedford, New Hampshire, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Associate Systems Engineer position at The Concord Group, LLC?
You can apply for the Associate Systems Engineer position at The Concord Group, LLCdirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.