Business Support Administrator (Building Standards)
Waverley Court

Salary: £26,337 – £28,835
Hours: 36 per week

We are looking for a motivated individual with transferable skills to fill the role of Business Support Administrator working within our vibrant and thriving Building Standards Department.

Edinburgh is a dynamic and growing city, and the Building Standards Team has a key role in the continued development of our capital city by processing around 5000 building warrants a year. We aim to provide a seamless development consent process with close collaboration between professionals in different service areas. You can be part of this exciting journey, helping to facilitate these opportunities by providing direct support to our technical teams carrying out a wide range of administrative tasks.

You would be responsible for providing administrative and problem-solving support for Building Standards staff and external customers. You must be able to follow processes and handle sensitive and personal information in line with appropriate policies and guidelines. It would be desirable for the post holder to have acknowledge of the Building Standards Service and have experience with the use of systems such as Uniform and IDOX DMS (although full training will be provided.) Further, an excellent knowledge of Microsoft packages including Outlook, Word, Excel, Access and Teams is highly desirable. You will have the ability to work as part of a team or on your own initiative. You will have good communication, excellent IT skills and very good organisational skills. It is essential you are committed to the highest standard of customer care.

We work in a hybrid way at this time which encompasses aspects of home (if desired) and office working. Our modern open-plan offices are in Edinburgh City Centre, 5 minutes’ walk from Waverley Station. The Council provides a wide and far reaching variety of services making us unique as an employer, and our varied rewards cater to the needs and wants of our employees. At our core are our values which describe the behaviours that all Council employees are expected to demonstrate in the workplace:

• Respect

• Integrity

• Flexibility

If successful, two references will be required.

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.  For roles in grade 5 or above, annual increments in our contribution zones are dependent on achieving agreed performance goals.

If you wish to discuss any aspects of the role or have any questions prior to applying, please contact Gary Gilruth – 07885 477 546

We're committed to creating a workplace culture where all our people feel valued, included and able to be their best at work, and we recognise the benefits that a diverse workforce with different values, beliefs, experience, and backgrounds brings to us as an organisation.

As part of our goal to improve our organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure that we’re bringing the best people into our roles, not just in their skills and experience but also in their approach to work.

To help achieve this, we’re changing the way we interview and assess candidates by moving from a competency-based interview approach to a behavioural and technical (skills for the job) based approach. This new way of interviewing will allow us to assess how you think and how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council

Our salary range typically reflects the initial starting salary and annually increases until it reaches the top of the range.

Happy to talk flexible working.

Follow us on Twitter at @edincounciljobs

View Business Support Administrator

THE CITY OF EDINBURGH COUNCIL

About Us:

Are you keen to shape the future of Scotland’s capital city? The City of Edinburgh Council is looking for dedicated and enthusiastic individuals to work with us and deliver key services across our capital city. We’re the second largest local authority in Scotland with a workforce of over 19,000 who all play a crucial role in maintaining and supporting vital services to over 500,000 residents. We offer an incredible variety of career opportunities across a broad range of sectors. Join us and you’ll find a role where you can make a difference and grow your career.

Our Culture:

Our Behaviours, respect, integrity, and flexibility guide everything that we do, and we strive to make sure all colleagues feel valued and have a sense of belonging in the workplace. We want to make sure that we bring people into our roles who demonstrate Our Behaviours and are dedicated and committed to our purpose of serving our community. We are focused on delivering excellent customer service to meet citizens needs and make the city a better place.

You can find out more on Our Behaviours web page Our Behaviours – The City of Edinburgh Council.

Equality, Diversity and Inclusion:

We recognise the benefits that diverse perspectives, experiences and backgrounds bring to our organisation, and we’re committed to employing a workforce that represents the population of the city we serve. We particularly encourage applicants from under-represented groups including women, LGBT+ people, racially minoritised groups, people with disabilities and people who are neurodivergent.

As part of our commitment to inclusive recruitment, we're delighted to announce that we have extended our guaranteed interview scheme to include all applicants who are or have been care experienced, and who meet the essential criteria for the post. This extends our current arrangements of being a Disability Confident Employer, that guarantee an interview to applicants who meet the criteria for the post and who declare a disability.

Happy to talk flexible working.

Colleague Support and Wellbeing

As outlined in our People Strategy 2024-27, we aim to nurture a healthy workforce where we can all thrive. We offer regular events, initiatives and learning opportunities covering a range of different health and wellbeing topics.

We’re committed to supporting employees to achieve a healthy work life balance. There are several policies in place to support this ranging from flexible work options to career breaks. Our full suite of employment policies can be found here.

We have a range of support options available including access to counselling, a mental health support service, an occupational health service, speak up supporters and a colleague listening service.

Reasonable Adjustments:

We’re committed to providing an inclusive and accessible experience at work for all our colleagues and we’ll work hard to ensure that we meet the changing needs of colleagues throughout their time with us. We’re also geared up to support all candidates who may require reasonable adjustments during the recruitment process. Candidates invited for interview, should let the hiring manager know what they need, and they will do everything they can to accommodate your request.