About this role
About Citco:
The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.
About the Team & Business Line:
Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.
Your Role:
- You will lead/oversee client integrations, conversions and strategic projects.
- Responsible for assisting in the management of virtual teams tasked with project managing client integrations/conversions, services delivery changes and sales support. The integration team is the central point of contact for the client both technical and support during onboarding.
- Involved with dealing with the senior management of all the organizations that interact with Citco Fund Services.
- Participate in marketing and sales pitches; effectively demonstrate and communicate Citco’s workflows, best practices and technologies.
- Provide sales with assistance on Request for Proposals (RFP).
- Involved with AA/SLA negotiation.
- Involved with new client launches/conversions and new Business Existing Client (NBEC) launches.
- Assist with on-boarding of Ancillary services.
- Coordinate with all relevant teams to ensure internal workflows will meet client needs.
- Coordinate with internal and external stakeholders to ensure all necessary data is captured for client reporting and calculation models.
- Oversee and manage strategic initiatives within the Client Integration team.
- Oversee major SLA changes.
- Involved with process Improvements.
- Manage virtual teams.
About You:
- You will have strong knowledge of the financial services industry, its products and practices and a strong interest in further development and learning.
- A minimum of a bachelor’s degree in either of the following or related fields: Accounting, Finance, Mathematics or Economics; CPA or CFA preferred.
- 4+ years of project management experience.
- 4+ years of client services within the asset management industry.
- 2+ years of people and resource management experience.
- The ability to handle several projects and different stakeholders simultaneously, and prioritize work based on deadlines.
- Strong sense of ownership and accountability of work product.
- Proficient knowledge in Microsoft Programs (Excel, Word, PowerPoint).
Our Benefits
Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.
We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.
Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.
Other facts
About The Citco Group Limited
Our heritage, since founding a civil law notary practice in the 1940s to establishing the Curacao International Trust Company in the 1960s, is built on challenging paradigms and delivering exceptional service within the financial and professional services industry. Today, we continue to pioneer award-winning services and technology solutions that meet ever changing markets.
A commitment to investing in people, and proprietary technologies, has resulted in our reputation as the industry’s preeminent service provider, reassuring clients that their critical administration functions are in safe hands.
Our thought leadership and ability to quickly navigate complex change means our clients can depend on us as trusted advisors to make informed decisions in response to market conditions.
Our Divisions
Citco Fund Services & Investor Relations
CFS is the global leader in services for the alternative investment industry. With over 2,000 funds under administration and net assets exceeding $840 billion, we provide full service fund administration, fund accounting, net asset value calculations, investor relations, and more.
Governance Services
Leveraging our extensive global office network Citco Governance Services provides customised solutions, including corporate and global subsidiary governance, secretarial services, financial accounting and reporting, tax and audit liaison, and market entry services.
Banking, Depositary & Custody Services
Citco Banks operate in strategic financial centres and provide Institutional and Fund of Funds clients access to the funds universe through multiple communication and online real-time global funds platforms.
Citco Technology Management
Through our eight global development centres, Citco Technology Management provides secure infrastructures and develops award-winning technology products that underpin our commitment to service excellence.
What you'll do
- You will lead client integrations and oversee strategic projects while managing virtual teams. The role involves coordinating with stakeholders to ensure client needs are met and overseeing major service level agreement changes.
Ready to join The Citco Group Limited?
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