Overview:

The PMO Operations Advisor role supports the day-to-day execution, governance, and operating rhythm of the Enterprise Efficiency & Effectiveness PMO. This role ensures that plans, data, reporting, change activities, and governance artifacts are accurate, timely, and well-coordinated, enabling senior PMO leaders to focus on insight, decision support, and value delivery.

Key Responsibilities:

• Support maintenance of integrated program plans, milestones, and dependencies.

• Track initiative status, actions, risks, issues, and decisions across workstreams.

• Ensure updates are complete, accurate, and submitted on time by workstream leads.

• Support preparation and follow-up for PMO forums, working sessions, and governance meetings.

• Produce and maintain standard PMO reports and dashboards, including: Status reporting, Milestone tracking, Risk and issue logs, Dependency trackers. Perform quality checks to ensure data consistency and accuracy before executive reviews.

• Support the Change Management Lead with:

• Stakeholder lists and impact trackers

• Change plans, communication calendars, and training trackers

• Adoption and readiness metrics

• Manage PMO cadence artifacts, including:

  • Meeting agendas

  • Read-ahead materials

  • Action and decision logs

• Track follow-ups and ensure closure of actions and escalations.

• Support documentation of decisions and alignment across initiatives.

Qualifications:

• 5+ years PMO experience

• Manage PMO data plans and reporting with a focus on accuracy, consistency, and timely execution.

• Ensure leadership meetings are well‑organized and run efficiently, minimizing rework and follow‑up gaps.

• Maintain consistent tracking of risks and issues, driving timely resolution through appropriate actions.

• Demonstrated experience in change management and adoption of new processes, with a strong ability to create and coordinate visibility across stakeholders.

• Proven ability to collaborate effectively with Senior PMO leaders, providing critical insights and information to support decision‑making and desired outcomes.

• Strong proficiency in developing clear, compelling, and executive‑ready PowerPoint presentations.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

For this position, we anticipate offering an annual salary of 95,400 - 159,000 USD / yearly, depending on relevant factors, including experience and geographic location.

This role is also anticipated to be eligible to participate in an annual bonus plan.

At The Cigna Group, you’ll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you’ll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.