About this role
At The Budd Group, we believe strong leaders show up, stay hands-on, and build trust through action.
If you enjoy being in the field, supporting clients directly, and ensuring top-quality facility services, this role is built for you.
We’re a family-owned, industry-leading facilities services company with over 60 years of experience delivering janitorial, specialty, construction, and facility maintenance solutions nationwide—backed by a strong culture, stability, and excellent benefits.
We’re currently seeking a Regional Service Manager to support our Raleigh-area accounts. This is a highly hands-on role focused on daily execution of service routes, customer interactions, and facility maintenance support. You’ll spend most of your time in the field visiting accounts, supporting service teams, and ensuring operational excellence. If you enjoy problem-solving, building relationships, and leading by example, this is a great opportunity to grow with us.
Regional Service Manager Duties & Responsibilities
-
Travel throughout the Raleigh area to visit and support assigned accounts.
-
Provide hands-on maintenance and facility services support as needed.
-
Execute daily service routes and manage all customer interactions.
-
Oversee route logistics, including efficient routing of accounts.
-
Ensure quality control and consistent service delivery across all sites.
-
Manage daily inventory control of supplies, chemicals, PPE, vehicles, and equipment.
-
Provide upward reporting on daily activities, service issues, and performance.
-
Support continuous improvement of service operations and client satisfaction.
Regional Service Manager Requirements
-
Ability to travel locally throughout the Raleigh area on a daily basis.
-
Hands-on experience in facilities services, maintenance, or construction.
-
Construction background preferred; trade skills strongly preferred.
-
Comfortable working independently in the field while staying connected to leadership.
-
Strong organizational and communication skills.
-
Spanish-speaking skills are a plus.
-
Customer-focused mindset with attention to detail and accountability.
Regional Service Manager Benefits
-
Great pay with a competitive benefits package.
-
Company take-home van provided, including a gas card.
-
Company-provided phone and computer.
-
Stable, growth-oriented role with a respected industry leader.
-
Supportive leadership and opportunities for long-term career growth.
Why Work For The Budd Group?!?
- We are a God-honoring company of excellence
- PTO - Vacation, Sick Time, 9 Major Holidays, 2 Floating Holidays, and 1 Volunteer day to go serve your community!!
- Medical, Dental, and Vision Benefits
- Life, Accident, and Disability Insurance
- HSA and FSA programs
- 401(k) - We Match
- Career Advancement
- Free Online Classes for professional and personal development available to ALL employees
- Free Mental Health and Financial Assistance Programs
- Pay on Demand + Cash Back rewards program
- Classes to learn English or Spanish
Check us out!!
Other facts
About The Budd Group
The Budd Group is a leading facilities services company, delivering high quality janitorial, maintenance and landscaping services to clients throughout the Southeast. With a long-standing tradition of hard work, integrity, and excellent customer service, our private family-owned company has enhanced the beauty, efficiency and cleanliness of facilities and institutions for the past 50 years.
Moving forward, we will continue to build on our legacy of success, and we will remain focused on The Budd Group’s primary objectives; grow our business, retain our existing customers, and deliver operational excellence. To accomplish our goals and continue our tradition of superior facilities services, we employ great people, train them well, and embrace state-of-the-art technologies for more efficient work processes, communication, and quality control.
What you'll do
- The Regional Service Manager is responsible for traveling throughout the Raleigh area to support assigned accounts, ensuring operational excellence and quality service delivery. This includes managing service routes, customer interactions, and providing hands-on maintenance support as needed.
Ready to join The Budd Group?
Take the next step in your career journey