About this role
Is this job for you?
Do you believe in putting the customer first?
Do you love to solve problems and create solutions?
Do you have an exceptional attention to detail?
Trans Global is actively seeking to expand our service team. We need people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations! As a Claims Examiner you will report to the Manager of Insurance.
Responsibilities
Claims Examiner for specialty line of insurance
Creation and maintenance of all new claim files
Decisions on approval of claims – working directly with the Manager of Insurance
Provide best-in-class customer service on very sensitive insurance claims
Explanation of claims process to clients
Correspondence with the insured clients’ employers, physicians and hospitals if necessary
Communication with all of TGI’s partners and credit card companies with respect to payments on client accounts
Work with Staff Accountant on monthly and yearly reporting
Provide a front-line quality customer service
Meet targeted business objectives
Qualifications
Excellent data entry and keyboarding skills
Utmost discretion with confidential customer information
Professional phone etiquette and empathy for sensitive circumstances
Strong attention to detail
Superior organizational skills
Strong analytical and decision making skills
Strong desire to take ownership and accountability of task completion
Intermediate knowledge in Microsoft Office, particularly Excel, Word, PowerPoint and Access
Ability to work effectively with and without supervision
Basic accounting skills would be an asset
High School or Equivalent is required
1 to 2 years in a claims processing role would be an asset
Post-secondary or other education related specifically to insurance industry would be an asset
Why Trans Global?
- A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
- Competitive remuneration package that will commensurate with experience
- Career progression potential with plenty of access to ongoing personal and professional development
- Employee discounts
- A dynamic environment to showcase your leadership talents.
Apply now
If you’d like to apply for this role, please contact our recruitment team at [email protected]
Attach your CV and tell us why you would be a great fit at Trans Global!
Trans Global is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [email protected]
Other facts
About The Brick
Founded in 1971, The Brick has become Canada’s largest volume retailer of furniture, mattresses, appliances and electronics with over 230 locations, 6 distribution centres and 6000 team members from coast to coast. Our ongoing commitment to customer service and supporting our local communities will continue to build The Brick’s reputation as the preferred customer choice for value-priced, quality brand name home furnishings.
For over 42 years, visionary men and women have built dynamic, exciting and meaningful careers at The Brick and have been rewarded for their performance and innovation. Join our team and experience a rewarding and challenging work environment with skilled and supportive teammates who value winning together!
What you'll do
- As a Claims Examiner, you will create and maintain new claim files, make decisions on claims approval, and provide customer service on sensitive insurance claims. You will also communicate with clients, employers, and partners regarding claims processes and payments.
Ready to join The Brick?
Take the next step in your career journey