The Ascendancy Group logo
Parts and Maintenance Customer Service Representative
full-timeVirginia Beach

Summary

Location

Virginia Beach

Type

full-time

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About this role

Description

 Parts and Maintenance Customer Service Representative 


The Ascendancy Group’s Mission

To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions. 


Security Requirement:

  • A SECRET security clearance is required.

Roles and Responsibilities:

  • Issues and records all parts issued on provided Repair Part Reports and use reports to update the SWALIS/DPAS database.
  • Processes initial request, turn-in, and issue documents (DD Form 1149) of required ancillary gear to Techs and SEALS.
  • Receive post-deployment turn in of all ancillary gear and determine serviceability for re-issue.
  • Builds repair-part kits and toolboxes for deploying units.

Requirements:

  • Must possess at least one year of SWALIS, DPAS or a similar inventory database experience.
  • Must possess a valid state driver’s license.
  • Must be able to operate a Personal Computer (PC) with common/standard business software programs.
  • Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint (minimum 3 years’ experience in Microsoft Office programs).
  • Must be able to communicate clearly and effectively with others, both verbally and in writing.
  • Must be able to enter data into multiple databases accurately.

The Ascendancy Group (TAG) was founded on and thrives based on relationships, reputation, and trust. We are passionate about everything we do.  


One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security. 


If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration!   

Other facts

Tech stack
SWALIS,DPAS,Inventory Management,Data Entry,Microsoft Office,Communication,Customer Service,Technical Support

About The Ascendancy Group

The Ascendancy Group (TAG) is a Service-Disabled Veteran-Owned Small Business that values trust, respect, and high quality performance. Through our unparalleled network, we provide superior security and technical services in support of great missions globally.

Passionate about everything we do in our ongoing support of our nation, one hundred percent of our government-focused teammates are former members of the Department of Defense, Federal Law Enforcement or the Intelligence Community. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security.

Team size: 11-50 employees
LinkedIn: Visit
Industry: Defense & Space
Founding Year: 2012

What you'll do

  • The Parts and Maintenance Customer Service Representative is responsible for issuing and recording parts, processing requests for ancillary gear, and determining serviceability for re-issue. Additionally, they build repair-part kits and toolboxes for deploying units.

Ready to join The Ascendancy Group?

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Frequently Asked Questions

What does a Parts and Maintenance Customer Service Representative do at The Ascendancy Group?

As a Parts and Maintenance Customer Service Representative at The Ascendancy Group, you will: the Parts and Maintenance Customer Service Representative is responsible for issuing and recording parts, processing requests for ancillary gear, and determining serviceability for re-issue. Additionally, they build repair-part kits and toolboxes for deploying units..

Why join The Ascendancy Group as a Parts and Maintenance Customer Service Representative?

The Ascendancy Group is a leading Defense & Space company.

Is the Parts and Maintenance Customer Service Representative position at The Ascendancy Group remote?

The Parts and Maintenance Customer Service Representative position at The Ascendancy Group is based in Virginia Beach, Virginia, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Parts and Maintenance Customer Service Representative position at The Ascendancy Group?

You can apply for the Parts and Maintenance Customer Service Representative position at The Ascendancy Group directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about The Ascendancy Group on their website.