The Ascendancy Group logo
Gear Issue Customer Service Representative
full-timeVirginia Beach

Summary

Location

Virginia Beach

Type

full-time

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About this role

Description

The Ascendancy Group’s Mission

To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions. 


Overview

As a TAG Gear Issue Customer Service Representative, you will be responsible for warehouse management tasks such as receiving, stowage, and receipt processing. *This position is contingent upon contract award. 


Security Requirement:

  • Must possess a SECRET security clearance.

Roles and Responsibilities:

  • Maintain inventory control, sustainment replenishment and issue of NSW personal and operational gear.
  • Breakout operational consumables and process general service requests.
  • Issue initial load-out and sustainment of personal and operational gear.
  • Validate all received material quantities, stock/part numbers, unit of issue, and inspect all items to ensure acceptance in accordance with policy.
  • Process, manage, and transport (via forklift) incoming material, stowage, inventory, and daily reconciliation of material issued in SWALIS/DPAS and R-Supply.
  • Conduct research of incoming material, process and manage return and disposal of gear.
  • Assemble deployment training-specific gear issue load-out per listings specific to geographical regions and expertise.
  • Retrieve sizing requirements for specific personnel.

Requirements:

  • Must have a license to operate a forklift.
  • Minimum five years’ warehousing and inventory management experience within the Department of Defense (DoD).
  • Proficiency in Microsoft Office applications to include Word, Outlook, Excel, and PowerPoint.
  • Be able to communicate clearly and effectively with others, both verbally and in writing.
  • Be able to enter data into multiple databases accurately.
  • Possess a valid state driver’s license.

The Ascendancy Group (TAG) was founded on and thrives based on relationships, reputation, and trust. We are passionate about everything we do.  


One hundred percent of our government-focused teammates are former members of the Department of Defense or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security. 


If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration!       

Other facts

Tech stack
Inventory Control,Warehouse Management,Forklift Operation,Microsoft Office,Communication,Data Entry,Material Processing,Research,Gear Assembly,Operational Support

About The Ascendancy Group

The Ascendancy Group (TAG) is a Service-Disabled Veteran-Owned Small Business that values trust, respect, and high quality performance. Through our unparalleled network, we provide superior security and technical services in support of great missions globally.

Passionate about everything we do in our ongoing support of our nation, one hundred percent of our government-focused teammates are former members of the Department of Defense, Federal Law Enforcement or the Intelligence Community. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security.

Team size: 11-50 employees
LinkedIn: Visit
Industry: Defense & Space
Founding Year: 2012

What you'll do

  • The Gear Issue Customer Service Representative is responsible for managing inventory control, processing incoming materials, and issuing operational gear. This includes validating received materials and conducting research for gear return and disposal.

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Frequently Asked Questions

What does a Gear Issue Customer Service Representative do at The Ascendancy Group?

As a Gear Issue Customer Service Representative at The Ascendancy Group, you will: the Gear Issue Customer Service Representative is responsible for managing inventory control, processing incoming materials, and issuing operational gear. This includes validating received materials and conducting research for gear return and disposal..

Why join The Ascendancy Group as a Gear Issue Customer Service Representative?

The Ascendancy Group is a leading Defense & Space company.

Is the Gear Issue Customer Service Representative position at The Ascendancy Group remote?

The Gear Issue Customer Service Representative position at The Ascendancy Group is based in Virginia Beach, Virginia, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Gear Issue Customer Service Representative position at The Ascendancy Group?

You can apply for the Gear Issue Customer Service Representative position at The Ascendancy Group directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about The Ascendancy Group on their website.