TH
Housekeeping Supervisor
full-time•Upper Marlboro
About this role
SUMMARY
Directs housekeeping program of hotel to ensure clean, orderly, and attractive conditions of hotel by performing the following duties personally or through subordinate supervisors.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ESSENTIAL JOB FUNCTIONS
- Supervises work activities of housekeeping staff
- Provides training, including safety training and standard operating procedures to all housekeeping personnel as directed by management
- Ensures adherence to company quality standards by inspecting rooms, including deep cleans
- Distributes keys and work assignments to staff
- Addresses guest complaints regarding housekeeping service or equipment
- Assists General Manager in the selection of housekeeping personnel
- Assists management staff of hotel in assuring housekeeping staff is practicing efficient and effective procedures
- Monitors linen and guest supply inventory
- Reports any maintenance repairs to maintenance staff; records repair information in maintenance log
- Completes follow-up on vacant or occupied rooms
- Assumes function of Housekeeper as necessary
- Takes control of lost and found items as appropriate
- All other duties as assigned
What we are looking for:
- Preferably 3 years of housekeeping experience
- Experience in a housekeeping supervisor position preferred
- Ability to clean rooms in accordance with specific brand and company minutes per room standard.
- Ability to clean areas as directed by supervisor including.
- All other duties as assigned.
- Ability to stand for long periods of time.
- High School degree or better
SUPERVISORY RESPONSIBILITIES
Supervises housekeeping staff consisting of 1-10 employees
What you'll do
- The supervisor directs the hotel's housekeeping program to maintain clean, orderly, and attractive conditions, primarily by supervising staff activities and ensuring adherence to quality standards through inspections. This role also involves training personnel, addressing guest complaints, monitoring supplies, and assisting management with operational procedures.
About Tharaldson Hospitality
Since his first hotel acquisition in 1982, Gary Tharaldson has owned over 350 hotel properties throughout the United States. He has been instrumental in developing prototype properties for the likes of Marriott and Hilton, and has received numerous Developer of the Year awards from the same highly respected franchise companies.
Tharaldson Hospitality Management LLC, operates a portfolio of business class hotels under franchise license agreements with Intercontinental Hotels Group, Marriott International and Hilton. Our goal is to maximize the operational quality and financial performance of our hotels, grow market share and enhance the performance of our hotels through the constant pursuit of superior levels of quality, efficiency and service.
Our people are our strength and we believe in allowing individuals at all levels the freedom to be creative, solve problems and implement their decisions. THM, formed in January 2011, manages 39 hotels in 14 states with additional hotels opening in 2018.
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Frequently Asked Questions
What does a Housekeeping Supervisor do at Tharaldson Hospitality?
As a Housekeeping Supervisor at Tharaldson Hospitality, you will: the supervisor directs the hotel's housekeeping program to maintain clean, orderly, and attractive conditions, primarily by supervising staff activities and ensuring adherence to quality standards through inspections. This role also involves training personnel, addressing guest complaints, monitoring supplies, and assisting management with operational procedures..
Is the Housekeeping Supervisor position at Tharaldson Hospitality remote?
The Housekeeping Supervisor position at Tharaldson Hospitality is based in Upper Marlboro, Maryland, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Housekeeping Supervisor position at Tharaldson Hospitality?
You can apply for the Housekeeping Supervisor position at Tharaldson Hospitalitydirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.