About this role
Job Title: Clerk, Service Center
Job Summary:
This position answers customer inquiries, processes paperwork, and follows procedures concerning coverages, shortages, damages, claims, and the tracing of freight. The Service Center Clerk works with both central and local dispatch offices to assist in managing load schedules and answers customer inquiries relating to rate quotes, appointments, etc.
Job Responsibilities:
- Review invoices.
- Work with both central and local dispatch offices to assist in managing load schedules.
- Answer customer inquiries relating to rate quotes, appointments, etc.
- Perform data entry functions (i.e. keying bills from manifests)
Job Requirements:
- U.S. citizen or otherwise authorized to work in the U.S.
- Must be at least 18 years of age
- High school diploma or equivalent
- Basic computer skills
Other facts
About TForce Freight
With 90 years of transportation experience, we’re dedicated to putting the power of logistics to work for you. Our freight solutions help you maximize results, minimize issues, and get more done every day. You have a trusted partner with our team of experts at your side, ready to craft custom solutions for your less-than-truckload (LTL) shipments. As a global leader in logistics, TForce Freight is committed to delivering excellence and ensuring you a seamless shipping experience.
What you'll do
- The Service Center Clerk answers customer inquiries and processes paperwork related to freight issues. They work with dispatch offices to manage load schedules and assist with customer inquiries.
Ready to join TForce Freight?
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