How to apply

Please submit an up-to-date copy of your CV along with a cover letter (no more than 2 A4 pages Arial size 12).
We recommend that you consider the motivations, skills, knowledge and experience required for this role and ensure your application outlines where meet these criteria.
Closing date for applications will be 6th February 2026.

Salary: c£34,750 per annum, dependent on skills, knowledge and experience
Location: Palestra & Hybrid Working
Contract Type: TfL Permanant

About us

The Communications and Corporate Affairs (CCA) Directorate at Transport for London (TfL) plays a key role in helping to shape and steer the strategy of the organisation by using the team’s knowledge and awareness of the political and media landscape. Working for one of the most recognisable brands in the world, life in CCA is fast-paced, energetic and exciting. It offers you an unrivalled opportunity to make a real difference to people’s everyday lives by working collaboratively with colleagues and external parties to ensure that TfL makes London a brilliant place to live, travel and work in. The team is well-renowned and respected both inside and outside of the organisation and is looking to welcome someone who can bring diverse, creative ideas and innovative ways of thinking, so we can work together to successfully build and enhance TfL’s reputation.

About the role

TfL’s award-winning Press Office is looking for a creative and proactive Press Officer to join this supportive and collaborative team. As a well-known and much-loved heritage brand that touches the lives of people in a way no other organisation does, public and political scrutiny of TfL is always high, and no two days in the Press Office are the same.  

You will have a passion for public relations and a nose for news and will play a key part in cementing TfL as the green heartbeat of the capital.

You will effectively and efficiently manage media issues, protect TfL’s reputation and promote public transport, cycling, walking and its green initiatives. You will have a role in developing and delivering engaging PR campaigns and supporting other communications channels with their public messaging. 

This is an exciting and challenging opening with development opportunities for someone who can enhance TfL’s reputation through:

• Creating engaging news releases and pitching news and feature stories to national, consumer, regional and trade press and broadcast media.
• Designing and delivering creative PR  campaigns, amplify large-scale cross-channel communications and supporting compelling social media content. 
• Proactively promoting the work of TfL to media by identifying positive PR opportunities, responding quickly and sensitively to negative or critical news stories to protect TfL's reputation.
• Arranging media visits and preparing spokespeople for interviews.
• Identifying and preparing for issues that have the potential to adversely affect TfL’s reputation.
• Building effective relationships with a broad range of people, from senior management and frontline colleagues, to external partners and brands and skilful at developing positive relationships with journalists across all media.
• Being the first point of contact for media on issues affecting TfL’s reputation.  
• Confidently taking part in a rota providing media with out-of-hours service (evenings and weekends).

About you

You will be an energetic, positive and creative communications professional, who has: 

• Proven sustained experience and success in planning, co-ordinating and delivering PR campaigns for a range of audiences and writing for large audiences.
• At least a year’s experience in a busy and high-profile media environment, and of handling questioning from journalists on deadline.
• A good knowledge of the media landscape and knowledge of current PR techniques, including best practice of visual and copy-led media. 
• High-quality written and verbal communication skills.  
• The talent to create compelling PR campaigns, news stories and visual content
• The flexibility to work collaboratively, prioritise own workload, react to fast-paced events and the judgement to escalate issues when needed. 
• The ability to form effective relationships with a broad range of people, including operational staff, policy officials, senior management and media. 
• An awareness of the relationship between TfL and the Greater London Authority (GLA) and TfL in the wider political context. 

Equality, diversity and inclusion
 
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. 
 
Benefits:

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the level of role and can be discussed with the Senior Recruitment Consultant but mostly include the below:
 
Final salary pension scheme (TBC subject to contractual terms)
Free travel for you on the TfL network 
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
30 days annual leave plus public and bank holidays 
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme (optional) 
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers 
Discounted Eurostar travel
 
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements. 
Eligibility – Internal employees

NPL Applications:
 
Applications to internally advertised roles can only be accepted from temporary workers who are on PAYE terms via agency, or PAYE via Umbrella Companies. Temporary workers who are paid through their own limited companies are not covered by the Agency Worker Regulations and are ineligible to apply. NPL’s are not eligible to apply for secondment opportunities. 
 
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.