Key Information

Job title: Network Impact Manager

Salary: £39,000     Grade: Band 2

Contract type: TfL     Reference: 3165

Team: Network Performance Delivery     Directorate: Chief Operating Officer

Contract details: Full-time Location: Southwark, London SE1, with hybrid working
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4-week period. Hybrid working arrangements can evolve subject to business requirements

Application closing date: 01 February 2026

Overview of project/role

At Transport for London (TfL), Network Performance sits at the heart of keeping London moving. We monitor and improve the performance of the city’s road network, using real-time data, customer insights, and operational metrics. Whether it’s tracking service analysing bus journey quality, or managing road network disruptions, the team plays a vital role in shaping how millions of journeys are experienced every day. With a focus on continuous improvement, collaboration, and innovation, Network Performance helps TfL deliver a safer, more efficient, and customer-focused transport system for everyone who lives, works, and travels in London.

As a Network Impact Manager, you’ll be helping to shape how planned improvements and works are delivered across London’s road network—making sure they cause as little disruption as possible. Working alongside the regional Lead Network Impact Specialist or the Works Master Planning team, you’ll be part of the strategic planning process that keeps the city moving. Your decisions will support the Mayor’s Transport Strategy, so you’ll be making a real impact on how people travel every day. If you enjoy thinking ahead, solving problems, and making a difference to Londoners, this could be the role for you.

Key Accountabilities

Your duties will include, but not be limited to:

• Contribute to the development and upkeep of a five-year forward plan for coordinating planned works and events across London’s road network
• Support the creation of network performance insights—such as heat maps and corridor predictions—to help forecast and manage future impacts
• Assist with assessing schemes, planning works, and identifying ways to reduce traffic disruption
• Build strong working relationships with teams across TfL, local boroughs, and external partners to ensure smooth coordination of projects and interventions
• Help monitor how the network is performing against forecasts, and feed insights back into planning and decision-making
• Support the review of works proposals from boroughs and TfL teams, ensuring they’re assessed efficiently and in line with strategic objectives
• Liaise with scheme promoters and stakeholders to ensure plans are well understood and impacts are managed
• Compare predicted and actual performance data to identify trends and opportunities for improvement
• Attend site meetings when needed, helping to resolve any issues that arise
• Contribute to the impact assessment of major strategic projects—such as Brent Cross, High Speed 2, and Tideway—ensuring they align with the Mayor’s Transport Strategy and minimise disruption

Skills, Knowledge & Experience

Skills

• Very good analytical and interpretation skills (Essential)
• The ability to prepare and present reports and technical findings (Essential)
• Record of delivering on time and within budget (Essential)
• Good negotiation and stakeholder engagement skills (Essential)

Knowledge

• Qualified to degree level in civil engineering, transport planning or equivalent experience with a HND in civil engineering (Essential)
• Good understanding of relevant legislation (TMA 2004, Highways Act 1980, Road Traffic Regulation Act 1984, TSRGD Chapter 8, etc.), the political context and public sector environment (Essential)
• Understanding of the usage of highways/transportation information systems and data sources associated with road engineering (Highly desirable)
• Strong understanding of the systems and processes employed in traffic/transport engineering (Highly desirable)

Experience

• Experience of stakeholder engagement and management (Essential)
• Experience in a highway and traffic engineering and capacity assessment and management environment (Essential)
• Experience of highways engineering particularly scheme/traffic signal design (Highly desirable)
• Experience of managing the implementation of roadworks and street works (Highly desirable)
• Experience of interpreting traffic modelling software outputs from packages such as Linsig, TRANSYT, VISSIM etc. (Highly desirable)
• Demonstrable experience in the assessment and coordination of activities around major developments (Highly desirable)

Application Process

• Please apply using your CV and a one-page covering letter
• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV and cover letter
• PDF format preferred and do not include any photographs or images

Equality, diversity and inclusion

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. We also use anonymising software that removes identifying information from CVs and cover letters to make the process fair.

Benefits

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the level of role but mostly include the below:

• Final salary pension scheme
• Free travel for you on the TfL network
• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
• 30 days annual leave plus public and bank holidays
• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
• Private healthcare discounted scheme (optional)
• Tax-efficient cycle-to-work programme
• Retail, health, leisure and travel offers
• Discounted Eurostar travel

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.

Vetting Process

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (https://tfl.gov.uk/corporate/careers/our-vetting-process) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application, but we’ll always treat you with transparency, respect, and clear communication throughout.