Job title: Facilities Coordinator   

Salary: up to £33,000 + TfL Benefits  
Grade: Band 1 

Contract type: TfL     

Reference: 3373 

Number of roles: 1 x Permanent Contract details: 4 days onsite various locations, 1 day from home Location: Various London Offices Application closing date: Friday 6th Feburary 2026   

Overview of project/role 

This role provides a central point of coordination for all facilitiesrelated matters, ensuring TfL customers receive timely, effective support to maintain safe, compliant, and wellfunctioning work environments. As a Facilities Coordinator, you will play a key part in enabling teams to continue delivering TfL’s core business by managing daytoday FM requests, liaising with suppliers and contractors, and ensuring issues are resolved efficiently and professionally. 

Key Accountabilities  

• Provide facilities management services to TfL’s Head Office portfolio within the location(s) allocated. 

• Act as key point of contact of all customers within the allocated portfolio of responsibility, seeking to deliver a high level of customer service. 

• Oversee the smooth operation of all requests generated by the Facilities Service Centre, ensuring they are actioned appropriately and closed out in a timely fashion. 

• Act as a point of contact for all 3rd party supplies both term and project 

• Co-ordinate all on site activities  

• Provide and deliver inductions to new starters and supporting documentation where required. 

• Provide specialist support in the event of an onsite emergency 

• Collate and provide information in a timely fashion to permit the reporting of incidents and other occurrences to other member of the Facilities Operations team. 

• Ensure building checks are carried out in line with the Safety Management System 

• Attend regular Health & Safety and Building Tenants’ meetings. 

• Carry out building inspections as required under the Facilities Operations Performance management system 

• Act as a deputy in the absence of the Building Support manager/Building Manager as appropriate. 

• Act as cover on an alternative portfolio in the event of unplanned absence or a high volume of activity. 

• All reasonable tasks as requested which relate to the 

• smooth efficient operation of the facilities regime within the portfolio of responsibility. 

Skills: 

• Time & task management skills. 

• Customer service skills. 

• IT literate. 

• Good communication skills. 

• Able to work under pressure & respond well to a challenge. 

• Problem solver. 

Knowledge: 

• IOSH desirable but not essential 

• A strong understanding of facilities management processes 

• Practical knowledge of health and safety regulations and building services 

Experience: 

• Experience within a facilities management environment (desirable) 

• Experience working with CAFM (Computer Aided Facilities Management) software 

• Experience working in a fast paced operational environment  

Application Process:

• Please apply using your CV only 

• Think carefully about the skills, knowledge and experience in the advert and cover this in your CV 

• PDF format preferred and do not include any photographs or images 

We may close this advert early if we receive a high volume of suitable applications.   

Equality, diversity and inclusion:

We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria.  

Benefits:

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow. Rewards vary according to the level of role but mostly include the below: 

• Final salary pension scheme  

• Free travel for you on the TfL network  

• Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket 

• 30 days annual leave plus public and bank holidays  

• TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow 

• Private healthcare discounted scheme (optional)  

• Tax-efficient cycle-to-work programme 

• Retail, health, leisure and travel offers  

• Discounted Eurostar travel 

Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements.  

We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice. 

At Transport for London, safety, trust and fairness sit at the heart of how we recruit. Our Vetting Charter (link here) explains the checks we carry out before you join us, helping ensure we create a safe, inclusive and reliable network for everyone who depends on our services. We simply ask that the information you provide is honest and accurate so we can progress your application smoothly. If something doesn’t match or can’t be verified, we may not be able to move forward with your application but we’ll always treat you with transparency, respect and clear communication throughout