TfL, GLA or OPDC logo
Client Interface Project Manager
full-time$56k - $87k

Summary

Salary

$56k - $87k (GBP)

Type

full-time

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About this role

How to apply

Please submit an up-to-date copy of your CV along with a cover letter (no more than 2 A4 pages Arial size 12).
We recommend that you consider the motivations, skills, knowledge and experience required for this role and ensure your application outlines where meet these criteria.

 

Small Works Project Manager

Salary: £56,000-£87,000
Location: Palestra & Hybrid Working
Contract Type: TfL Permanent 

 

The Role

The Small Works Project Manager is responsible for delivering small‑works construction, refurbishment, and reconfiguration projects across the TfL Head Office estate and, where required, R&U Operational sites. These projects typically run under three months and range in value from £20k to £1m.

You will work within the Moves Team, delivering demand‑led projects driven by the Accommodation Change Request (ACR) process, supporting relocation activities, and ensuring high‑quality outcomes across building services, systems, and fabric.

 

 

What you'll be doing

  • Lead end‑to‑end delivery of assigned projects from initiation through to handover and close‑out, in line with TfL project management methodology.
  • Provide project support and assurance to Moves Coordinators when required.
  • Establish, motivate, and manage project and design teams, ensuring cost‑effective, timely, high‑quality project execution.
  • Plan, resource, and coordinate inputs across multidisciplinary teams, ensuring requirements are clear, agreed, and communicated.
  • Ensure all project activities meet TfL standards relating to design, procurement, risk management, and construction processes.
  • Negotiate, procure, and authorise contracts, variations, and payments within delegated authority levels.
  • Oversee preparation and coordination of the Health & Safety File, statutory approvals, and required training.
  • Provide timely, accurate project information for reporting and governance.
  • Coordinate work with P&A Teams, Facilities Operations, and Group Procurement.
  • Develop and maintain project plans, resource schedules, and cost management tools.
  • Manage financial performance, ensuring delivery within agreed budgets and reporting against KPIs.
  • Facilitate risk workshops and develop risk registers throughout the project lifecycle.
  • Support procurement activity in line with TfL Commercial Services processes, including contractor and consultant appointments.

 

 

Skills, Knowledge & Experience

 

Skills

  • Strong project planning, implementation, and delivery capability.
  • Proven leadership skills with experience motivating and directing multidisciplinary teams.
  • Ability to work under pressure to tight deadlines while maintaining quality.
  • Excellent written and verbal communication skills across all organisational levels.
  • Strong influencing, negotiation, and collaborative decision‑making abilities.
  • Effective problem‑solving and ability to drive innovation.
  • Strong budget management and cost‑control skills in dynamic environments.
  • Ability to manage customer expectations and deliver high‑quality service.
  • Ability to develop and maintain strong working relationships across internal and external stakeholders.

 

Knowledge

  • Membership (ideally) of RICS, CIOB, APM or equivalent professional body.
  • Degree‑level education in a construction‑related discipline OR significant proven project management experience.
  • Strong understanding of contracts, procurement processes, financial control, and risk management.
  • Knowledge of project planning methodologies and tools.
  • Awareness of safety considerations in an operational railway environment (desirable).

 

Experience

  • Significant experience managing projects valued up to at least £100k in complex, safety‑critical, regulated organisations.
  • Experience delivering projects within occupied buildings.
  • Proven experience managing project finances, programme assurance, and control.
  • Experience managing contractual obligations throughout the project lifecycle.
  • Experience leading teams and building relationships across a wide stakeholder base.
  • Experience in construction or engineering environments (essential).
  • Familiarity with R&U processes and procedures (desirable).

Equality, diversity and inclusion
 
We are committed to equality, diversity and inclusion. We want to represent the city we serve, which will help us become a more innovative and efficient organisation. Our goal is to make our recruitment as inclusive as possible. We are a disability confident employer who guarantee an interview to any disabled candidate who meets all of the essential criteria. 
 
Benefits:

In return for your commitment and expertise, you will enjoy excellent benefits and scope to grow.  Rewards vary according to the level of role and can be discussed with the Senior Recruitment Consultant but mostly include the below:
 
Final salary pension scheme (TBC subject to contractual terms)
Free travel for you on the TfL network 
Reimbursement of 75% of the cost of a standard class Ticket for National Rail travel from home or 75% reimbursement on a 28-day flexi ticket
30 days annual leave plus public and bank holidays 
TfL is committed to work-life balance, operating a hybrid working approach where business and role requirements allow
Private healthcare discounted scheme (optional) 
Tax-efficient cycle-to-work programme
Retail, health, leisure and travel offers 
Discounted Eurostar travel
 
Hybrid working within this role enables a balance of 50 per cent of time split between the office and home over a 4 week period. Hybrid working arrangements can evolve subject to business requirements. 
Eligibility – Internal employees

 

NPL Applications:
 
Applications to internally advertised roles can only be accepted from temporary workers who are on PAYE terms via agency, or PAYE via Umbrella Companies. Temporary workers who are paid through their own limited companies are not covered by the Agency Worker Regulations and are ineligible to apply. NPL’s are not eligible to apply for secondment opportunities. 
 
We will make every effort to give you as much notice as possible, however some interviews/assessments could be organised at short notice.

Other facts

Tech stack
Project Planning,Leadership,Communication,Negotiation,Problem-Solving,Budget Management,Customer Service,Stakeholder Management

About TfL, GLA or OPDC

Formed by the Mayor of London, the Old Oak and Park Royal Development Corporation’s (OPDC) mission is to create and deliver homes for Londoners and jobs to facilitate London’s growth.

Working in collaboration with London boroughs, partners, local businesses and the community to create a place everyone feels a part of.

Our Mission

Drawing on its rich heritage at the heart of west London’s manufacturing and industry, Old Oak and Park Royal will become a new urban community where a thriving local economy supports a great place to work, visit and live. It will be an inclusive, accessible and diverse district, showcasing the very best practice in social and environmental placemaking and making a major contribution to London’s role as a global city.

Team size: 11-50 employees
LinkedIn: Visit
Industry: Government Administration
Founding Year: 2015

What you'll do

  • The Small Works Project Manager is responsible for delivering small-works construction and refurbishment projects, ensuring high-quality outcomes. This includes managing project teams, coordinating inputs, and overseeing financial performance.

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Frequently Asked Questions

What does TfL, GLA or OPDC pay for a Client Interface Project Manager?

TfL, GLA or OPDC offers a competitive compensation package for the Client Interface Project Manager role. The salary range is GBP 56k - 87k per year. Apply through Clera to learn more about the full compensation details.

What does a Client Interface Project Manager do at TfL, GLA or OPDC?

As a Client Interface Project Manager at TfL, GLA or OPDC, you will: the Small Works Project Manager is responsible for delivering small-works construction and refurbishment projects, ensuring high-quality outcomes. This includes managing project teams, coordinating inputs, and overseeing financial performance..

Why join TfL, GLA or OPDC as a Client Interface Project Manager?

TfL, GLA or OPDC is a leading Government Administration company. The Client Interface Project Manager role offers competitive compensation.

How do I apply for the Client Interface Project Manager position at TfL, GLA or OPDC?

You can apply for the Client Interface Project Manager position at TfL, GLA or OPDC directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about TfL, GLA or OPDC on their website.