About this role
Key Responsibilities:
Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. Etc.).
Managing stock losses to ensure shrinkage is in line with the Company standard.
Driving turnover to ensure achievement of targets.
Ensures the team executes operational excellence through a customer-centric mind set.
Generating high levels of motivation and commitment within the store.
Ensure store staff implement merchandising strategy and standards.
Managing team schedule effectively.
Staff training and development.
People management, including recruitment, employee relations, performance management.
Controlling expenses.
Allocate time effectively; handle multiple tasks and completing priorities.
Manage risk within the store.
Qualifications & Experience:
A Grade 12 qualification.
A relevant tertiary qualification would be advantageous.
Must have 2-3 years Store Management experience.
Must have experience in driving sales to increase store profit.
Skills:
Ability to adapt to different customers and situations.
A high sense of urgency with demonstrated ability to work independently.
Outstanding leadership, interpersonal and communication skills.
Strong organizational, administration and planning skills.
The ability to take initiative.
A high level of attention to detail.
Strong verbal communication and interpersonal skills.
Ability to work collaboratively with a diverse team to achieve common goals.
Flexibility to adapt to a dynamic and fast-paced retail environment.
Figure and admin orientated.
Behaviours:
Builds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnerships.
Customer Focus - understands, anticipates, and meets the needs and expectations of customers.
Develops Talent - identifies, nurtures, and supports the growth of individuals within the organisation.
Directs work - effectively plans, organises and directs the activities of individuals or teams to achieve desired outcomes.
Drives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organisation.
Preference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
Other facts
About TFG Limited
TFG holds a diversified portfolio of speciality retail assets across various product categories and consumer segments. The Group has a portfolio of 35 leading retail brands, with over 4600 outlets in 23 countries on five continents, offering customers a variety of speciality products including fashion apparel, jewellery, cosmetics, sporting apparel, electronics, homeware and furniture.
TFG has the largest speciality fashion and lifestyle retail footprint in South Africa and a growing presence in the UK and Australia.
With its vision to create the most remarkable omnichannel experiences for its customers, TFG has launched Bash, a lifestyle e-commerce offering, where the Group’s sought-after retail brands and loyal customers come together seamlessly in one virtual platform.
Visit us at www.tfglimited.co.za
What you'll do
- The Store Manager is responsible for driving store performance through KPIs, managing stock losses, and ensuring operational excellence with a customer-centric approach. They will also oversee staff training, scheduling, and expense control while fostering a motivated team environment.
Ready to join TFG Limited?
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