About this role
Responsibilities:
The ability to support the store management team to provide outstanding leadership to the store team.
Ensures the team executes operational excellence through a customer centric mindset.
Generating high levels of motivation and commitment within the store.
Allocate time effectively; handle multiple tasks and completing priorities.
Provide input and manage merchandise and visual principles.
Drive performance through the store KPI’s (e.g. turnover, rewards, new accounts, visuals. etc).
Qualification:
A Matric certificate.
Skills:
Minimum 3 years retail experience with a minimum of 1 year store leadership experience.
High flexibility and ability to adapt to different customers and situations.
A high sense of urgency with demonstrated ability to work independently.
High flexibility and ability to adapt to different customers.
An outstanding leadership, interpersonal and communication skills.
Ability to work a flexible schedule to meet the needs of the business.
Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers.
Strategic Sales Planning
Managing the Sales Process
Customer Value Management
Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
Effectively building formal and informal relationship networks inside and outside the organization.
Building strong customer relationships and delivering customer-centric solutions.
Making good and timely decisions that keep the organization moving forward.
Anticipating and adopting innovations in business-building digital and technology applications.
Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
Making good and timely decisions that keep the organization moving forward.
Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
Good verbal/ written communication skills and good organisational skills
Strong organizational and planning skills
The ability to multi-task in a fast-paced environment
The ability to work independently.
The ability to take initiative.
A high level of attention to detail
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry.
We’re the designers, the makers, the shakers and the teams behind the scenes.
Are you with us?
Since the opening of our first store, @home has been redefining the homeware landscape with a unique blend of luxury and functionality throughout the home. Our vision is clear: to create spaces that inspire, comfort and delight, a place where you can truly imagine more. Our commitment to innovation drives us to constantly push the boundaries of what’s possible, introducing new concepts, and staying ahead of the curve. From contemporary and exquisite furniture finds to elegant décor and accessories, @home is a celebration of quality, comfort and timeless style.
Other facts
About TFG Limited
TFG holds a diversified portfolio of speciality retail assets across various product categories and consumer segments. The Group has a portfolio of 35 leading retail brands, with over 4600 outlets in 23 countries on five continents, offering customers a variety of speciality products including fashion apparel, jewellery, cosmetics, sporting apparel, electronics, homeware and furniture.
TFG has the largest speciality fashion and lifestyle retail footprint in South Africa and a growing presence in the UK and Australia.
With its vision to create the most remarkable omnichannel experiences for its customers, TFG has launched Bash, a lifestyle e-commerce offering, where the Group’s sought-after retail brands and loyal customers come together seamlessly in one virtual platform.
Visit us at www.tfglimited.co.za
What you'll do
- Support the store management team in providing leadership and ensuring operational excellence with a customer-centric approach. Drive performance through store KPIs and manage merchandise and visual principles.
Ready to join TFG Limited?
Take the next step in your career journey