About this role
Diagnose, troubleshoot, and repair equipment failures of electrical and gasoline golf cars, industrial vehicles, and turf vehicles in the field. • Perform product deliveries, retrievals, and set-ups to provide continuity of service and maintenance of accounts.
Produce accurate, reliable, and timely information for all necessary work orders, parts orders, delivery reports, timesheets, and other paperwork as required.
Communicate sales leads and customer feedback to appropriate parties including the service manager, technical representative or designated sales professional.
Manage and maintain all assigned company equipment, inventory, and tools.
Maintain assigned company vehicle and/or trailer in the areas of cleanliness, preventative maintenance and inspections.
Comply with all state and local laws while operating company vehicle.
Perform all other related duties as assigned by management.
Education: High school diploma or equivalent required, technical certification/diploma preferred
Years of Experience: 2 or more years of mechanical experience, previous experience servicing golf cars preferred
Must possess a valid drives license and must comply with TSV Pool, Fleet, and DOT policies
Other facts
About Textron
In 1954, in a one-room machine shop in Augusta, Georgia, the first Textron Specialized Vehicles products were born. Two brothers started with a simple belief that they could build a better golf car, that better met the customers' needs, than any other vehicle on the market.
Since those beginnings, the Textron Specialized Vehicles product line includes not only golf cars, but also ground support equipment for the aviation industry, industrial utility vehicles, and recreational side-by-side UTVs. The company has become a world leader in transportation and a leading global manufacturer of golf cars, side-by-sides, utility vehicles, personal transportation vehicles and aviation ground support equipment. We build thousands of vehicles each year, many of which featuring game-changing technology and innovations to improve vehicle efficiency and enhance the user experience like no other vehicle can. Today, Textron Specialized Vehicles includes brands that are leaders in the respective industries they serve -- Cushman®, E-Z-GO®, Arctic Cat®, Jacobsen®, Ransomes®, TUG™, Douglas™, Premier™, and Safeaero™.
Since 1960, the company has been part of Textron Inc. (NYSE: TXT), a global multi-industry company headquartered in Providence, RI. A Fortune 500 company with more than 35,000 employees worldwide and operations in 25 countries, Textron is known for its powerful brands, including E-Z-GO, Cessna, Beechcraft, Hawker, Bell, and Kautex, among others.
But nearly 70 years after our first product was built in that one-room shop, there is still that single belief – that we exist to build vehicles and services that exceed customers' expectations, better than any other offering on the market. It is the drive to sustain and improve that position – to offer an unparalleled combination of world-class products, advanced technology, manufacturing expertise, and extraordinary service – that leads Textron Specialized Vehicles to cover new ground.
What you'll do
- The EZGO Golf Service Tech is responsible for diagnosing, troubleshooting, and repairing equipment failures in the field. Additional duties include managing company equipment and maintaining accurate documentation for service and maintenance.
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