About this role
Who We Are
Textron Systems is part of Textron, a $14 billion, multi-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide. We make things that fly, hover, zoom and launch. Things that move people. Protect soldiers. Power industries. We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care and fuel systems.
This role is in Textron System’s
Who We Are
Textron Systems is part of Textron, a $14 billion, multi-industry company employing 35,000 talented makers, thinkers, creators and doers worldwide. We make things that fly, hover, zoom and launch. Things that move people. Protect soldiers. Power industries. We serve customers in industries spanning aerospace and defense, specialized vehicles, turf care and fuel systems.
This role is in Textron System’s Weapon Systems business area. Visit TextronSystems.com & Lycoming.com to read more about who we are and the products we make!
About This Role
Textron Systems is looking for a member to join our Quality/Calibration Team. This team member is responsible for providing outstanding support to the staff while delivering exceptional customer service and professionalism to our internal and external customers. The Quality Rep will complete a variety of tasks to ensure that the Calibration Lab operations run smoothly and efficiently.
Job Duties:
(Administrative duties including but not limited to)
• Overall management (processing, adding, scrapping, repair, movement, ownership, etc.) of equipment turned into the Calibration Lab using a web-based database application (MET/TEAM).
o Issuing/managing Out-of-Tolerance Conditions (OTC).
o Location and ownership of asset.
o Inactivating and storing equipment.
o Approving No Calibration Required (NCR) request.
o Report and track equipment deemed lost by owners.
o Tracking expedite calibration request.
• Reviewing calibration certifications.
• Scheduling vendors to pick-up and drop-off equipment.
• Coordinating on-site calibrations between vendors and equipment owners.
• Communicating with internal and external customers for information and follow-up questions concerning calibration work orders.
• Sourcing quotes from vendors and working with Textron procurement teams to get quotes processed.
• Follow up on aging open work orders.
• Updating procedures and work instructions.
• Assist with internal and external audits.
• Document monthly metrics.
o Overdue tools month to month.
o Aging OTC forms.
Qualifications:
• Proficient in general computer usage, including internet navigation, and skilled in Microsoft Excel for data entry, calculations, and task organization.
• Experienced in online research and navigating multiple websites to gather information, manage vendor relationships, and submit quote requests or other inquiries.
• Highly organized and detail-oriented, with the ability to manage schedules, records, and documentation accurately and effectively.
• Strong written and verbal communication skills, with the ability to professionally interact via email, phone, and in team settings.
• Flexible and adaptable, able to manage change, juggle multiple priorities, and deliver results in a fast-paced environment.
• Capable of working both independently and as part of a team, with a proactive, initiative-driven approach to identifying and solving problems.
• Customer-focused and results-driven, with a commitment to delivering high-quality outcomes and ensuring satisfaction.
Preferred Skills:
• Previous experience with a calibration lab OR logistics coordination
Working Conditions:
• This position is subject to inside and outside environmental conditions.
• This position is subject to noise.
• This position is subject to a variety of physical conditions.
o Kneeling, Crouching, Reaching, Standing, Walking, Pushing, Pulling, Lifting, Grasping, and Repetitive Motions.
o This position will entail lifting equipment (no more than 40 lbs) between stationary shelves and rolling carts.
• This position may require the use of Personal Protective Equipment.
How We Care
At Textron Systems, our talented people make us successful. We promote an inclusive environment where we value individuality, differences, and unique perspectives.
Our Company is committed to offering employees opportunities to grow and develop. Our benefits and compensation packages are designed to help our talented employees excel and achieve their goals, so they can make a difference every day in and outside of the workplace. Below are just a few examples!
- Flexible Work Schedules
- Education Assistance
- Career Development & Training Opportunities
- Wellness Program (including Fitness Reimbursement)
- Medical, Dental, Vision & 401(K) with Company Funding
- Paid Parental Leave
Are you a Military Veteran?
Textron's products and services are trusted everyday by those who protect our country. We are dedicated to hiring these Veterans and aim to translate their skills to make an impact on our Company.
Other facts
About Textron
In 1954, in a one-room machine shop in Augusta, Georgia, the first Textron Specialized Vehicles products were born. Two brothers started with a simple belief that they could build a better golf car, that better met the customers' needs, than any other vehicle on the market.
Since those beginnings, the Textron Specialized Vehicles product line includes not only golf cars, but also ground support equipment for the aviation industry, industrial utility vehicles, and recreational side-by-side UTVs. The company has become a world leader in transportation and a leading global manufacturer of golf cars, side-by-sides, utility vehicles, personal transportation vehicles and aviation ground support equipment. We build thousands of vehicles each year, many of which featuring game-changing technology and innovations to improve vehicle efficiency and enhance the user experience like no other vehicle can. Today, Textron Specialized Vehicles includes brands that are leaders in the respective industries they serve -- Cushman®, E-Z-GO®, Arctic Cat®, Jacobsen®, Ransomes®, TUG™, Douglas™, Premier™, and Safeaero™.
Since 1960, the company has been part of Textron Inc. (NYSE: TXT), a global multi-industry company headquartered in Providence, RI. A Fortune 500 company with more than 35,000 employees worldwide and operations in 25 countries, Textron is known for its powerful brands, including E-Z-GO, Cessna, Beechcraft, Hawker, Bell, and Kautex, among others.
But nearly 70 years after our first product was built in that one-room shop, there is still that single belief – that we exist to build vehicles and services that exceed customers' expectations, better than any other offering on the market. It is the drive to sustain and improve that position – to offer an unparalleled combination of world-class products, advanced technology, manufacturing expertise, and extraordinary service – that leads Textron Specialized Vehicles to cover new ground.
What you'll do
- The Calibration Administrator will manage the operations of the Calibration Lab, ensuring smooth processing of equipment and maintaining communication with internal and external customers. Responsibilities include scheduling, tracking, and documenting calibration work orders and metrics.
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