About this role
JOB SUMMARY
To provide technical and engineering coordination between the customer, Marketing and Engineering/Manufacturing. Prepares technical proposals and problem summaries for company wide usage. Provides Service facilities, Field Service personnel and aircraft operators with technical assistance regarding all Fleet Programs.
JOB RESPONSIBILITIES:
· Prepare technical data and problem summaries from field reports and inspection summaries to brief marketing, engineering and manufacturing functions on field problems.
· Sustain technical files of existing and potential product improvements and serialized production changes.
· Analyze discrepancy reports concerning Textron Aviation Fleet Program products. Coordinates corrective action with Manufacturing.
· Acts as liaison between Field Service and Manufacturing on customer problems and corrective measures.
· Support the on-site assistance at company owned service centers and independent service stations during investigation of unique aircraft problems or prototype installation.
· Assist with the preparation of technical programs for operators conferences and technical seminars.
· Support the team and assist with the coordination of equipment suppliers to achieve maximum reliability from installed equipment on Textron Aviation products.
EDUCATION/ EXPERIENCE:
· Pursuing Bachelor’s degree in:
o Aircraft Management
o Aerospace Engineering
o Avionics Engineering
o Mechanical Engineering
o Other related field
QUALIFICATIONS:
· Excellent oral, interpersonal, and written communication skills
· Excellent customer service skills
· Good computer skills
· Self-motivated, disciplined, and able to work in a team environment to meet department level objectives
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
Textron Aviation Inc. must comply with U.S. export control laws. If a position requires access to information controlled under U.S. regulations applicant must be eligible to meet any requirements to access controlled information.
Candidates must be able to work onsite for the entirety of the internship program unless approved otherwise by the hiring manager.
Other facts
About Textron
In 1954, in a one-room machine shop in Augusta, Georgia, the first Textron Specialized Vehicles products were born. Two brothers started with a simple belief that they could build a better golf car, that better met the customers' needs, than any other vehicle on the market.
Since those beginnings, the Textron Specialized Vehicles product line includes not only golf cars, but also ground support equipment for the aviation industry, industrial utility vehicles, and recreational side-by-side UTVs. The company has become a world leader in transportation and a leading global manufacturer of golf cars, side-by-sides, utility vehicles, personal transportation vehicles and aviation ground support equipment. We build thousands of vehicles each year, many of which featuring game-changing technology and innovations to improve vehicle efficiency and enhance the user experience like no other vehicle can. Today, Textron Specialized Vehicles includes brands that are leaders in the respective industries they serve -- Cushman®, E-Z-GO®, Arctic Cat®, Jacobsen®, Ransomes®, TUG™, Douglas™, Premier™, and Safeaero™.
Since 1960, the company has been part of Textron Inc. (NYSE: TXT), a global multi-industry company headquartered in Providence, RI. A Fortune 500 company with more than 35,000 employees worldwide and operations in 25 countries, Textron is known for its powerful brands, including E-Z-GO, Cessna, Beechcraft, Hawker, Bell, and Kautex, among others.
But nearly 70 years after our first product was built in that one-room shop, there is still that single belief – that we exist to build vehicles and services that exceed customers' expectations, better than any other offering on the market. It is the drive to sustain and improve that position – to offer an unparalleled combination of world-class products, advanced technology, manufacturing expertise, and extraordinary service – that leads Textron Specialized Vehicles to cover new ground.
What you'll do
- The role involves providing technical and engineering coordination between customers and various departments, preparing technical data and problem summaries, and acting as a liaison between Field Service and Manufacturing. Additionally, the intern will support on-site assistance at service centers and help prepare technical programs for conferences.
Ready to join Textron?
Take the next step in your career journey