PBX Operator

Fast-paced, high-volume clinic looking for a top skilled PBX Operator

Work location:  1325 Pennsylvania Avenue   Fort Worth, Texas 76104 & remote work

Work hours:  PRN (Days) – Shifts will vary.  Weekends and Weekdays are both required and shifts will generally be 9:00 am to 7:30 pm or 7:30 am to 6:00 pm.  Usually three 10 hour shifts per week.

Department Highlights:

·         Friendly, efficient team

·         Remote work at least 50%25 of the time

·         Competitive compensation

Here’s What You Need:

·         High School Diploma or equivalent REQUIRED

·         One year of experience as a Dispatcher, Communication Specialist, Customer Service Representative or similar position in a communication or dispatch center REQUIRED

·         Two years of Hospital experience (preferred)

What You Will Do:

·         Answer incoming calls to the hospital switchboard in a timely manner, directing calls to the correct location or assisting with needed phone numbers

·         Answer questions regarding basic operation of telephone system

·         Transfer calls to appropriate departments for problem resolution as needed

·         Overhead pages to locate physicians and relay approved information to employees and visitors

·         Document all page requests either automatically through paging system and/or manually using written records

Additional perks of being a Texas Health employee:

·         Benefits include 401k, PTO, medical, dental, Paid Parental Leave, flex spending, tuition reimbursement, Student Loan Repayment Program as well as several other benefits.

·         Delivery of high quality of patient care through nursing education, nursing research and innovations in nursing practice.

·         Strong Unit Based Council (UBC).

·         A supportive, team environment with outstanding opportunities for growth.

Entity Highlights:

At Texas Health Resources, our mission is “to improve the health of the people in the communities we serve.”  We are one of the largest faith-based, nonprofit health systems in the United States with a team of more than 23,000 employees of wholly owned/operated facilities plus 2.200 employees of consolidated joint ventures in the greater Dallas/Fort Worth area.  Our career growth and professional development opportunities are top-notch and our benefits are equally outstanding.

Explore our Texas Health careers site for info like Benefits, Job Listings by Category, recent Awards we’ve won and more.

Do you still have questions or concerns? Feel free to email your questions to [email protected].           

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