I. JOB SUMMARY

Performs routine consultative services and technical assistance work. Work involves assisting with 
planning, developing, and implementing an agency program; and providing consultative services and 
technical assistance to program staff, government agencies, community organizations, and the 
public. Works under moderate supervision with limited latitude for the use of initiative and 
independent judgment.

II. ESSENTIAL FUNCTIONS

A. Provides support and collaborates in the planning, development, implementation, analysis, and 
documentation of a unit maintenance program; requisitions and tracks merchandise, supplies, 
parts, and equipment necessary for unit maintenance and construction activities; maintains 
perpetual inventory control of materials and supplies using automated systems; and develops
and maintains automated records of labor and material used in maintenance and construction 
activities.

B. Coordinates the preparation, editing, and distribution of correspondence, reports, studies, and 
forms; and audits field operating reports, invoices, requisitions, purchase orders, work orders, 
and other documents.

C. Coordinates maintenance and construction work between staff and departments of the agency; 
and confers with staff on maintenance and construction program problems.

D. Trains and supervises inmates in administrative support procedures used in unit maintenance 
and construction programs.

E. Assists in maintaining the security of assigned inmates.

* Performs a variety of marginal duties not listed, to be determined and assigned as needed.

III. MINIMUM QUALIFICATIONS

A. Education, Experience, and Training

1. Graduation from an accredited senior high school or equivalent or GED.

2. Five years full-time, wage-earning customer service, clerical, administrative support, or 
technical program support experience. Fifteen semester hours from a college or university 
accredited by an organization recognized by the Council for Higher Education Accreditation 
(CHEA) or by the United States Department of Education (USDE) may be substituted for 
each six months of experience.

3. Facilities maintenance experience preferred.

4. Experience in the supervision of employees or inmates preferred.

* Ability to maintain the security and integrity of critical infrastructure as it is defined by state 
law. 

B. Knowledge and Skills

1. Knowledge of office practices and administrative procedures.

2. Knowledge of business terminology, spelling, punctuation, and grammar.

3. Knowledge of agency and departmental organizational structure, policies, procedures, 
rules, and regulations preferred. 

4. Skill to communicate ideas and instructions clearly and concisely. 

5. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the 
public.

6. Skill to interpret and apply rules, regulations, policies, and procedures. 

7. Skill in problem-solving techniques.

8. Skill in the use of computers and related equipment in a stand-alone or local area network 
environment.

9. Skill to prepare and maintain complex records and files in an automated system.

10. Skill to plan work in order to meet established guidelines.

IV. ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION

A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend 
repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, 
alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate 
motor equipment.

B. Conditions include working inside, working around machines with moving parts and moving 
objects, radiant and electrical energy, working closely with others, working alone, working 
protracted or irregular hours, and traveling by car, van, bus, and airplane.

C. Equipment (machines, tools, devices) used in performing only the essential functions include 
computer and related equipment, calculator, copier, fax machine, telephone, dolly, and 
automobile.