JOB SUMMARY

Performs highly advanced parole administration and supervision work. Work involves reviewing and 
approving parole supervision activities, parole investigations, and parole release plans and reports; 
coordinating case assignments; conducting case analyses; and supervising the work of others. 
Works under minimal supervision with extensive latitude for the use of initiative and independent 
judgment.

ESSENTIAL FUNCTIONS

A. Plans, implements, coordinates, monitors, and evaluates regional parole operations; plans, 
schedules, and supervises parole administration and regional staff activities to ensure 
compliance with agency policies, procedures, standards, and objectives; develops and 
implements policies and procedures; reviews program budgets; and prepares reports and other 
related documents.

B. Reviews workload statistics, caseload assignments, and case reports; directs parole officers in 
developing new sources of information and in improving casework techniques; coordinates and 
conducts parole investigations of highly confidential matters; and directs actions to be taken on 
specific cases.

C. Directs the preparation of training and operational manuals, educational materials, and 
information programs; and develops and maintains in-service training programs.

D. Performs criminal information searches and retrieval using Texas Department of Public Safety 
criminal history system access.

E. Supervises the work of others.

* Performs a variety of marginal duties not listed, to be determined and assigned as needed.

MINIMUM QUALIFICATIONS

A. Education, Experience, and Training

1. Bachelor's degree from a college or university accredited by an organization recognized by 
the Council for Higher Education Accreditation (CHEA) or by the United States Department 
of Education (USDE). Major course work in Criminal Justice, Counseling, Social Work, 
Psychology, Sociology, or a related field preferred.

2. Seven years full-time, wage-earning case management or case processing experience in 
the criminal justice or social services field to include four years in the supervision of 
employees.

3. Parole officer experience preferred.

4. Computer operations experience preferred.

5. Technical review or program evaluation experience preferred.

6. Teaching, training, or staff development experience preferred.

7. Must have a valid state driver license.

Must maintain valid license(s) for continued employment in position.

* Must have or be able to obtain a certificate of course completion for the Texas Law 
Enforcement Telecommunications System (TLETS) policy and procedures training from the 
Texas Department of Public Safety within six months of employment date.

Must meet and maintain TLETS access eligibility for continued employment in position.
 For details see: http://www.tdcj.texas.gov/divisions/hr/hr-home/tletseligibility.html

B. Knowledge and Skills

1. Knowledge of the principles of criminology and penology.

2. Knowledge of the principles, methods, techniques, and practices of parole case 
management.

3. Knowledge of the psychological concepts of behavior, social adjustment, and emotional 
stability.

4. Knowledge of state and federal laws, rules, regulations, and statutes regarding pardons and 
paroles.

5. Knowledge of agency and departmental organizational structure, policies, procedures, 
rules, and regulations preferred. 

6. Skill to communicate ideas and instructions clearly and concisely.

7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the 
public.

8. Skill to interpret and apply rules, regulations, policies, and procedures. 

9. Skill to review technical data and prepare technical reports.

10. Skill in problem-solving techniques.

11. Skill to develop, review, and make recommendations on case documentation.

12. Skill to conduct investigations.

13. Skill to plan work in order to meet established guidelines.

14. Skill to train and supervise the work of others.

ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION

A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend 
repeatedly, identify colors, hear with aid, see, write, count, read, speak, analyze, alphabetize, 
lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate motor 
equipment.

B. Conditions include working inside, working around machines with moving parts and moving 
objects, radiant and electrical energy, working closely with others, working alone, working 
protracted or irregular hours, and traveling by car, van, bus, and airplane.

C. Equipment (machines, tools, devices) used in performing only the essential functions include 
computer and related equipment, calculator, copier, fax machine, recording and transcription 
equipment, telephone, dolly, and automobile.