JOB SUMMARY

Performs entry-level parole administration work. Work involves providing supervision to inmates; 
conducting parole investigations; and obtaining information for and preparing parole administration 
documentation. Works under close supervision with minimal latitude for the use of initiative and 
independent judgment.

ESSENTIAL FUNCTIONS

A. Schedules and conducts interviews with inmates to obtain information, explain the parole 
process, and deliver notices of parole panel action; compiles documents, analyzes information, 
and prepares reports to include case summaries; and performs data entry, retrieval, and data 
searches.

B. Screens sentenced inmates for special programs; verifies parole eligibility dates; participates in 
screening, interviewing, and release processing of parole prospects; and coordinates and 
communicates inmate information with staff, departments, officials, agencies, organizations, and 
the public. 

C. Prepares responses to correspondence, inquiries, and inmate requests following established 
procedures regarding confidential information; and responds to inquiries from inmates and the 
public in person, telephonically, and in writing.

D. Performs criminal information searches and retrieval using Texas Department of Public Safety 
criminal history system access.

* Performs a variety of marginal duties not listed, to be determined and assigned as needed.

MINIMUM QUALIFICATIONS

A. Education, Experience, and Training

1. Bachelor's degree from a college or university accredited by an organization recognized by 
the Council for Higher Education Accreditation (CHEA) or by the United States Department 
of Education (USDE). Each year of experience as described below may be substituted for 
thirty semester hours from an accredited college or university on a year-for-year basis with 
a maximum substitution of two years.

2. Experience in case work, criminal justice, military, or a related field preferred.

3. Computer operations experience preferred.

4. Must have a valid state driver license.

Must maintain valid license(s) for continued employment in position.

* Must have or be able to obtain a certificate of course completion for the Texas Law 
Enforcement Telecommunications System (TLETS) policy and procedures training from the 
Texas Department of Public Safety within six months of employment date.

Must meet and maintain TLETS access eligibility for continued employment in position.
 For details see: http://www.tdcj.texas.gov/divisions/hr/hr-home/tletseligibility.html

B. Knowledge and Skills

1. Knowledge of the principles of criminology and penology.

2. Knowledge of the principles, methods, techniques, and practices of parole case 
management.

3. Knowledge of the psychological concepts of behavior, social adjustment, and emotional 
stability. 

4. Knowledge of applicable state and federal laws, rules, regulations, and statutes regarding 
pardons and paroles. 

5. Knowledge of agency and departmental organizational structure, policies, procedures, 
rules, and regulations preferred.

6. Skill to communicate ideas and instructions clearly and concisely. 

7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the 
public.

8. Skill to interpret and apply rules, regulations, policies, and procedures.

9. Skill in problem-solving techniques.

10. Skill in the use of computers and related equipment in a stand-alone or local area network 
environment.

11. Skill to prepare and maintain complex records and files in an automated system.

12. Skill to review technical data and prepare technical reports.

13. Skill to plan work in order to meet established guidelines.

14. Skill in the electronic transmission of communications.

15. Skill to interview and counsel inmates.

16. Skill to evaluate inmate adjustment and identify special problems.

17. Skill to type 45 words per minute (with no more than 10 errors) preferred.

ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION

A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend 
repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, 
alphabetize, lift and carry 15-44 lbs., perceive depth, operate a motor vehicle, and operate motor 
equipment.

B. Conditions include working inside, working around machines with moving parts and moving 
objects, radiant and electrical energy, working closely with others, working alone, working 
protracted or irregular hours, and traveling by car, van, bus, and airplane.

 C. Equipment (machines, tools, devices) used in performing only the essential functions include 
computer and related equipment, calculator, copier, fax machine, dictation equipment, 
telephone, dolly, and automobile.