JOB SUMMARY

Performs highly complex administrative support work. Work involves providing and coordinating 
administrative support including disseminating information; developing filing systems; preparing and 
editing reports and documents; and providing guidance to others. Works under limited supervision with 
moderate latitude for the use of initiative and independent judgment.

ESSENTIAL FUNCTIONS

A. Performs advanced technical assistance work in the planning and execution of inmate Time and 
Disciplinary sections; and receives, processes, requests, and compiles documentation from other 
sections, departments, courts, counties, law enforcement entities, and other agencies regarding 
inmate incoming court documents, time credit, sentencing, statutory requirements and guidelines.

B. Coordinates activities and procedures required to perform complex manual and automated inmate
time-earning calculations; researches and reviews legal sources to include statutes, administrative 
records, mandates, case law, articles, opinions, and various rules and regulations; calculates 
cumulative sentences, status changes, promotions, demotions, and educational upgrades; audits 
and reviews inmate time to ensure accuracy; resolves discrepancies through the Time Dispute 
Resolution process; and ensures compliance to legislative guidelines and court decisions.

C. Coordinates and ensures quality control procedures are conducted on the processing of inmate time calculating records and that corrections are completed appropriately; selects specific records to be analyzed for the quarterly performance review; and compiles documentation for administrative 
review and action.

D. Reviews inmate time and disciplinary policies, procedures, and processes and makes 
recommendations for improvements; develops administrative and technical assistance policies and 
procedures; identifies areas in need of improvement; develops and reviews training materials; and 
provides process training. 

E. Provides technical assistance to staff, supervisors, inmates and their families, attorneys, judges, and 
other agencies to include providing explanations of previously interpreted laws, rules, and 
regulations. 

* Performs a variety of marginal duties not listed, to be determined and assigned as needed.

MINIMUM QUALIFICATIONS

A. Education, Experience, and Training

1. Graduation from an accredited senior high school or equivalent or GED.

2. Two years full-time, wage-earning customer service, clerical, administrative support, 
technical program support, or criminal justice experience. Fifteen semester hours from a 
college or university accredited by an organization recognized by the Council for Higher 
Education Accreditation (CHEA) or by the United States Department of Education (USDE) 
may be substituted for each six months of experience.

3. Inmate classification experience preferred.

4. Computer operations experience preferred.

Knowledge and Skills

1. Knowledge of office practices and procedures.

2. Knowledge of business terminology, spelling, punctuation, and grammar.

3. Knowledge of applicable state and federal laws, rules, regulations, and statutes.

4. Knowledge of court cases and how they impact inmate time calculations.

5. Knowledge of agency and departmental organizational structure, policies, procedures, 
rules, and regulations preferred. 

6. Skill to communicate ideas and instructions clearly and concisely.

7. Skill to coordinate with other staff, departments, officials, agencies, organizations, and the 
public.

8. Skill to interpret and apply rules, regulations, policies, and procedures.

9. Skill in problem-solving techniques.

10. Skill in the use of computer and related equipment in a stand-alone or local area network 
environment.

11. Skill to prepare and maintain accurate records, files, and reports.

12. Skill to review technical data and prepare technical reports.

13. Skill to implement new systems and procedures and evaluate their effectiveness.

14. Skill to train others.

ADDITIONAL REQUIREMENTS WITH OR WITHOUT REASONABLE ACCOMMODATION

A. Ability to walk, stand, sit, kneel, push, stoop, reach above the shoulder, grasp, pull, bend 
repeatedly, climb stairs, identify colors, hear with aid, see, write, count, read, speak, analyze, 
alphabetize, lift and carry under 15 lbs., perceive depth, operate a motor vehicle, and operate 
motor equipment.

B. Conditions include working inside, working around machines with moving parts and moving 
objects, radiant and electrical energy, working closely with others, working alone, working 
protracted or irregular hours, and traveling by car, van, bus, and airplane.

C. Equipment (machines, tools, devices) used in performing only the essential functions include 
computer and related equipment, calculator, copier, fax machine, telephone, dolly, and 
automobile.