Front Office Specialist I - TCP Fannin Clinic
full-time•Houston
About this role
We are searching for a Front Office Specialist I - TCP Fannin Clinic-- someone to coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information into system and transmit accurate claims.
Think you’ve got what it takes?
Qualifications:
- HS diploma or GED
- 1 year related experience in an office like setting
Responsibilities:
- Greets patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles.
- Assists patients with check in/check out.
- Schedule appointments
- Verifies accurate patient demographic information with each visit
- Enters data into electronic health record and electronic billing system
- Answers telephone within three (3) rings and directs calls per practice protocol.
- Enters hospital charges into electronic billing system with 100% accuracy and within timelines established
- Balances payments received daily.
- Documents eligibility in the electronic health record per practice protocol.
- Identifies and documents network providers for appropriate referral.
- Notifies provider when no provider in network is available.
- Completes paperwork and documentation for authorized referrals within two (2) business days.
- Enters referrals into electronic health record within two (2) business days of receiving request from provider.
- Assists patients, per practice protocol, in setting appointments for referred services.
- Assists patients, per practice protocol, who have emergencies or have self-referred without prior authorization.
Texas Children’s Pediatrics is the nation’s largest primary pediatric care network with more than 200 physicians dedicated to the health care needs of infants to teenagers in over 50 locations throughout the greater Houston area. As part of our goal to build a community of healthy children, Texas Children's Pediatrics Community Cares Program provides trusted, high-quality pediatric medical services for children who otherwise would seek care from emergency centers or possibly go without care or treatment due to low family incomes and/or lack of health insurance.
To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children’s is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
Other facts
Tech stack
Patient Scheduling,Customer Service,Data Entry,Billing,Referral Coordination,Telephone Etiquette,Eligibility Documentation,Appointment Management
About Texas Children's Hospital
Texas Children’s Hospital is a world-class pediatric facility, nationally recognized as a top children’s hospital, and voted one of the best places to work in Houston for nine years running. We’re committed to creating a healthy community for children by providing the best pediatric care possible, through groundbreaking research and emphasis on education. We also offer a full continuum of family-centered care for women, from obstetrics to well-woman care. As a team member at Texas Children’s Hospital, you’ll work in an environment that values your voice. Texas Children's Hospital, headquartered in Houston, Texas, is recognized as one of America's best children's hospitals.
Team size: 10,001+ employees
Website: http://texaschildrenspeople.org/
LinkedIn: Visit
Industry: Hospitals and Health Care
Founding Year: 1954
What you'll do
- The Front Office Specialist I is responsible for greeting patients and visitors, assisting with check-in/check-out, and scheduling appointments. They also handle incoming calls, enter data into electronic systems, and manage referrals.
Ready to join Texas Children's Hospital?
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Frequently Asked Questions
What does a Front Office Specialist I - TCP Fannin Clinic do at Texas Children's Hospital?
As a Front Office Specialist I - TCP Fannin Clinic at Texas Children's Hospital, you will: the Front Office Specialist I is responsible for greeting patients and visitors, assisting with check-in/check-out, and scheduling appointments. They also handle incoming calls, enter data into electronic systems, and manage referrals..
Why join Texas Children's Hospital as a Front Office Specialist I - TCP Fannin Clinic?
Texas Children's Hospital is a leading Hospitals and Health Care company.
Is the Front Office Specialist I - TCP Fannin Clinic position at Texas Children's Hospital remote?
The Front Office Specialist I - TCP Fannin Clinic position at Texas Children's Hospital is based in Houston, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Front Office Specialist I - TCP Fannin Clinic position at Texas Children's Hospital?
You can apply for the Front Office Specialist I - TCP Fannin Clinic position at Texas Children's Hospital directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Texas Children's Hospital on their website.