Agency

Department

The Program Coordinator I is responsible for coordinating and implementing services and accommodations for individuals with disabilities in compliance with the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, and other applicable laws. The Coordinator works closely with students, faculty, staff, and external agencies to ensure appropriate access and promote a supportive environment.

The salary is determined in accordance with the University’s compensation structure and will be commensurate with the candidates’ education and experience, within the assigned salary range for this position.

Responsibilities:

• Coordinate the intake and assessment process for students/clients requesting disability-related accommodations; plans and develops specialized programs such as conferences, seminars, lectures, meetings, and workshops to facilitate program goals, plans, develops, implements, coordinates, and monitors programs or services.

• Provides and coordinates advanced professional-level administrative support to programs and may assign duties for specified programs; develop individualized accommodation plans and ensure timely implementation; act as a liaison between students/clients, faculty, staff, and service providers to facilitate effective communication and implementation of accommodations.

• Maintain confidential records and documentation in accordance with FERPA and HIPAA regulations; coordinate support services such as note-taking, sign language interpreting, and assistive technology, assists in the development of policies, procedures, and guidelines.

• Assists in the preparation and maintenance of budgets, special reports, and other documents; monitor program effectiveness and support data collection, analysis, and reporting; attends meetings and conferences to discuss the progress of assigned programs. Stay current on relevant laws, regulations, and trends in disability services.

• Performs other duties as assigned.

Required Education and Experience:

• Bachelor’s degree in Counseling, Psychology, Social Work, or a related field.

• Two years of related experience working with individuals with disabilities in an educational, social service, or compliance-related setting.

Required Knowledge, Skills and Abilities:

• Knowledge of word processing, spreadsheet, and database applications.

• Verbal and written communication skills.

• Ability to multitask and work cooperatively with others.

Preferred Qualifications:

• Master’s degree in Disability Services, Counseling, Higher Education, or related field.

• Knowledge of disability laws (ADA, Section 504, IDEA).

• Experience with assistive technology and accessibility software.

• Previous experience in a higher education or public service setting.

• Familiarity with case management systems and data reporting tools.

• Strong interpersonal, organizational, and customer service skills.

• Maintains attention to detail and utilizes sound judgment.

• Ability to collaborate with various populations and maintain confidentiality.

Other Requirements:

• Office environment with occasional outreach or training responsibilities.

• May require occasional evening or weekend work.

• Must be able to sit, stand, and use standard office equipment.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.