• Oversee daily administrative and operational activities to ensure smooth and efficient functioning.
  
• Supervise and mentor administrative staff, including performance evaluations, training, and workflow coordination.
  
• Develop, implement, and monitor operational procedures to improve efficiency and reduce bottlenecks.
  
• Coordinate with cross-functional teams to ensure timely execution of projects and deliverables.
  
• Maintain accurate records, reports, and documentation in compliance with internal and external regulations.
  
• Manage inventory, procurement, and supply chain logistics for office operations.
  
• Ensure adherence to health, safety, and compliance standards within the workplace.
  
• Identify operational challenges and implement data-driven solutions to enhance performance.
  
• Serve as a key point of contact between management and operational teams.
  
• Prepare and present regular performance reports and operational summaries to senior leadership.
  

Requirements

• Bachelor’s degree in Business Administration, Management, or a related field.
  
• 2–5 years of progressive experience in operations or administrative supervision.
  
• Proven experience in team leadership, workflow management, and process improvement.
  
• Strong organizational and time management skills with the ability to multitask in a fast-paced environment.
  
• Proficient in MS Office Suite (Word, Excel, PowerPoint) and familiarity with ERP or CRM systems.
  
• Excellent communication, negotiation, and interpersonal skills.
  
• Detail-oriented with a strong commitment to accuracy and quality.
  
• Ability to work independently and collaboratively across departments.
  
• Experience in a manufacturing, logistics, or service-based administrative environment is highly desirable.