Key Responsibilities

Inventory Control & Accuracy

• Own inventory accuracy within the distribution center, including reserve, forward pick, and staging locations.


• Design and manage an ABC cycle count program aligned to order volume, SKU velocity, and risk.


• Investigate inventory discrepancies, shorts, overages, mis-picks, and system variances.


• Ensure timely and accurate inventory adjustments with proper documentation and approvals.


• Maintain strong location control and transaction discipline throughout DC processes.

Root Cause Analysis & Corrective Actions

• Lead structured root cause analysis (RCA) for recurring inventory discrepancies and operational failures.


• Partner with Receiving, Putaway, Picking, Replenishment, and Shipping teams to identify breakdown points.


• Implement corrective and preventive actions (CAPA) focused on process improvement rather than one-time fixes.


• Track corrective action effectiveness and drive sustained improvements.

Continuous Improvement & DC Optimization

• Drive continuous improvement initiatives to improve pick accuracy, inventory visibility, and throughput.


• Support and maintain slotting strategies to optimize pick paths, travel time, cube utilization, and replenishment.


• Analyze SKU velocity, order profiles, and location usage to recommend slotting changes.


• Partner with operations to improve replenishment triggers, minimums, and picking methods.

Reporting & Inventory Analytics

• Develop and maintain inventory and operational KPIs, including:




• Inventory accuracy


• Cycle count performance


• Adjustment trends and root causes


• Pick accuracy and mis-pick rates


• Obsolete and slow-moving inventory




• Provide weekly and monthly reporting with clear insights and recommended actions.


• Support inventory valuation, physical inventories, and audit requirements.

Systems & Data Integrity

• Ensure accurate inventory transactions within the ERP and WMS environment.


• Serve as the inventory subject matter expert for system processes and controls.


• Support item setup, location configuration, and process changes in the system.


• Partner with IT and operations on system enhancements and process improvements.

Cross-Functional Collaboration

• Work closely with Distribution Operations, Planning, Purchasing, Customer Service, and Finance.


• Support new SKU introductions and promotions from a DC readiness perspective.


• Assist with training warehouse teams on inventory best practices and system usage.


• Provide inventory guidance during peak seasons and volume changes.

Qualifications & Experience

Required

• Bachelor’s degree in supply chain, Operations, Logistics, or related field (or equivalent experience).


• 5+ years of inventory control experience in a distribution or fulfillment environment.


• Hands-on experience managing cycle counts in a high-SKU, high-volume DC.


• Strong root cause analysis and corrective action experience.


• Proven ability to influence warehouse operations without direct authority.


• Advanced Excel skills (pivot tables, lookups, data analysis).

Preferred / Plus

• NetSuite ERP experience strongly preferred.


• Experience with slotting tools or velocity-based slotting analysis.


• Experience working with WMS systems and RF scanning.


• Lean / Six Sigma or continuous improvement training.


• Experience supporting audit-controlled inventory environments.

Key Competencies

• Operational mindset with strong attention to detail


• Data-driven problem solving


• Continuous improvement focus


• Strong communication and cross-functional collaboration


• Ability to translate inventory data into operational action


• Ownership and accountability

Success Metrics

• Distribution center inventory accuracy ≥ [target %]


• Reduction in recurring inventory discrepancies


• Improved cycle count compliance and effectiveness


• Reduced inventory adjustments and write-offs


• Improved pick accuracy and slotting efficiency


• Timely and accurate inventory reporting