Description

The Director of Labor Management develops and implements the strategic planning for labor and productivity management for assigned group, sets specific productivity goals to be accomplished, and directs the activities of the assigned Group aimed toward meeting those strategic goals. Identifies productivity opportunities and communicates recommended solutions appropriately with facility and group leaders. Follows company standard processes and utilizes standard tools to ensure consistency across the company. Collaborates with facility executives and department managers to continually improve productivity results. Participates in annual budget process and implements productivity changes as needed. The position is also responsible for complying with corporate policy and procedures, managing resources, promoting teamwork, and maximizing internal and external customer satisfaction.

Duties include but are not limited to:

• Identifies productivity opportunities and recommends solutions to the appropriate facility and group individuals.
• Provides input on the utilization of LMRS or other applicable systems used to capture and report statistical values used for managing labor costs based on units of service.
• Maintains associated infrastructure to ensure that accurate and current data is available in productivity-based tools (LMRS, Position Control, Volume Forecasting, Staffing Grids, etc.).
• Provides training, at the department level, for LMRS, Position Control tools and report interpretation.
• Continuously monitor productivity performance using recognized tools and software.
• Develops, oversees, and improves daily operations, policies, systems, and procedures necessary to support cost reduction and system utilization goals.
• Oversees the position requisition process.
• Develops and implements standard staff scheduling process with departmental leaders to improve quality scheduling and staffing of labor at the operational level.
• Partners with facilities and nursing practice in identifying, quantifying, and executing cost-savings ideas and process efficiencies that improve patient care and utilization of resources.
• Directs standardization of operational policies and procedures across group as appropriate.
• Utilizes comparative data to target performance improvement opportunities.
• Ensures the delivery of consistent and accurate management reporting to accelerate decision making.
• Participates in facility and group budget planning.
• Serve as resource for productivity standard development.
• Provide weekly and monthly status updates on productivity performance across the Group.

Qualifications 

The Director Labor Management will facilitate relationships with other system business owners at Tenet to ensure accurate financial and operational data sourcing including but not limited to General Ledger (GL), Showcase, Conifer (PBAR), Position Control, Comparison Database, PDR, and Kronos Time & Attendance with extensive experience/technical depth, system knowledge and judgment to plan to accomplish Executive Leadership Strategy & Goals.

Some travel is required. The selected candidate will be required to pass a Motor Vehicle Records check.

Education/Certifications

• Bachelor’s degree required.
• Master’s degree preferred. Relative work experience may substitute for other degrees.
• Lean Six Sigma Black Belt is preferred.

Required Background Experience

• 5+ years relevant work experience.
• Experience within healthcare operations required.
• Experience with labor management systems is preferred.

Professional Attributes

• Must have advanced analytical skills.
• Candidate must be an expert in Excel, with Macro skills and be familiar with programming languages. SPSS and Tableau experience preferred.
• Advanced MS Office user, proficient with Pivot Tables, relational databases and data mining skills required.

Personal Attributes

• Strong written and verbal skills are required.
• Strong presentation, negotiation, influencing, and leadership skills required.
• Advanced analytical and interpretative skills.
• Must possess excellent organizational and prioritization skills as well as ability to mentor and develop others in labor management.

Compensation

• Base pay: $130,000 - $210,000 annually. Compensation depends on location, qualifications, and experience. 
• Position may be eligible for an Annual Incentive Plan bonus of 10%-50% depending on role level.
• Management level positions may be eligible for sign-on and relocation bonuses.

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