About this role
Responsible for the effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure, both physical and virtual, in a Windows environment. Responsible for the installation, maintenance, configuration, and integrity of all new hardware, systems, and infrastructure software. Implements operating system enhancements that will improve the reliability and performance of the system. Recommends upgrades or enhancements that support the technical environment and meet TUHS business needs. Supports hosted client/end user environments such as Citrix. Monitors performance of all systems to ensure availability of data, applications, and computing resources. Provides assistance to project teams with technical issues and provides on-the-job training to junior staff. Provides Tier 3 technical support and 24x7 on-call services for supported environments. Develops and maintains appropriate documentation, including configuration and design documentation as well as maintenance, audit, and change management records.
This position requires three days per week on site (Tuesday, Wednesday, Thursday) at Temple Health’s Women and Families campus.
Education
Bachelor's Degree: in Computer Science, Information Systems, or related field (Required)
Combination of relevant education and experience may be considered in lieu of degree.
Experience
5 Years experience with IT technical support (Required)
5 Years experience with IT infrastructure support (Required)
3 Years experience with Active Directory that includes designing, implementing and maintaining enterprise level Active Directory solutions (Highly Preferred)
1 Year experience working in a healthcare/ hospital environment (Preferred)
License/Certifications
CISSP - Cert Info Sys Security Prof (Preferred)
MCITP - Microsoft Cert IT Professional (Preferred)
MCSE - Microsoft Cert Solutions Exp (Preferred)
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Detailed Job Function Criteria:
- Advanced level proficiency with Active Directory and MS Windows Server in a large-scale environment
- Active Directory Engineering and administration
- Group Policy Design and consolidation
- Domain and Forest level upgrades
- Develop PowerShell scripting for AD administration and automation
- Familiarity with Azure AD
- Advanced level proficiency with Virtualization environments and software, including automation methods
- Advanced level proficiency with physical hardware installation, configuration and support in a multiple data center environment, including remote management
- Advanced level proficiency with Server monitoring applications and concepts
- Advanced level proficiency with Server configuration and update (patching) applications and methods
- Advanced level proficiency in server security best practices, baselining, remediation
- Analytical Skills
Other facts
About Temple University Health System
At Temple Health, patients have access to some of the most advanced research and clinical care — tools we are using to help achieve outcomes once thought to be impossible. Our renowned physicians, nurses and researchers are committed to providing tomorrow's treatments, today.
Are you ready for an incredible career opportunity? To surround yourself with passion, teamwork and talent? Join Temple Health. Your tomorrow is here.
Temple Health consists of Temple University Hospital (TUH-Main Campus), one of the region's most respected academic medical centers, Fox Chase Cancer Center, an NCI-designated comprehensive cancer center; Temple University Hospital-Jeanes Campus, a community-based campus of TUH offering medical, surgical and emergency services, TUH-Episcopal Campus; TUH-Northeastern Campus; Temple Faculty Physicians, a clinical faculty practice plan comprised of more than 500 full-time and part-time academic physicians in 20 clinical departments; Temple Physicians, Inc., a network of community-based specialty and primary-care physician practices; and Temple Transport Team, a ground and air-ambulance company. Temple Health is also proudly affiliated with the Lewis Katz School of Medicine at Temple University.
What you'll do
- The Sr. System Administrator is responsible for the provisioning, installation, configuration, operation, and maintenance of systems hardware and software in a Windows environment. This includes supporting client environments, monitoring system performance, and providing Tier 3 technical support.
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