About this role
Education
High School Diploma or Equivalent Required
Bachelor's Degree in Marketing, Communications or Healthcare Preferred
Experience
2 years experience in customer service Required
General Experience in a physician practice or call center environment Preferred
General Experience and prior knowledge in scheduling for physician office or radiology Preferred
General Experience and knowledge working in an Electric Medical Record System (EMR) Preferred
General Experience communicating in Spanish or other languages (Bilingual) Preferred
Licenses
Other facts
About Temple University Health System
At Temple Health, patients have access to some of the most advanced research and clinical care — tools we are using to help achieve outcomes once thought to be impossible. Our renowned physicians, nurses and researchers are committed to providing tomorrow's treatments, today.
Are you ready for an incredible career opportunity? To surround yourself with passion, teamwork and talent? Join Temple Health. Your tomorrow is here.
Temple Health consists of Temple University Hospital (TUH-Main Campus), one of the region's most respected academic medical centers, Fox Chase Cancer Center, an NCI-designated comprehensive cancer center; Temple University Hospital-Jeanes Campus, a community-based campus of TUH offering medical, surgical and emergency services, TUH-Episcopal Campus; TUH-Northeastern Campus; Temple Faculty Physicians, a clinical faculty practice plan comprised of more than 500 full-time and part-time academic physicians in 20 clinical departments; Temple Physicians, Inc., a network of community-based specialty and primary-care physician practices; and Temple Transport Team, a ground and air-ambulance company. Temple Health is also proudly affiliated with the Lewis Katz School of Medicine at Temple University.
What you'll do
- The Call Center Specialist serves as the single point of contact for customers, ensuring seamless access to services and handling complex scheduling requests. They communicate with physicians and staff daily and facilitate requests based on urgency.
Ready to join Temple University Health System?
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