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Messaging Compliance Specialist (Remote)
full-time•Dallas, Austin
About this role
<div class="content-intro"><p><strong>About Telnyx</strong></p>
<p><em><span style="font-weight: 400;">Telnyx is an industry leader that's not just imagining the future of global connectivity—we're building it. From architecting and amplifying the reach of a </span></em><a href="https://telnyx.com/our-network"><em><span style="font-weight: 400;">private, global, multi-cloud IP network</span></em></a><em><span style="font-weight: 400;">, to bringing </span></em><a href="https://telnyx.com/resources/about-edge-connectivity"><em><span style="font-weight: 400;">hyperlocal edge</span></em></a><em><span style="font-weight: 400;"> technology right to your fingertips through intuitive APIs, we're shaping a new era of seamless interconnection between people, devices, and applications.</span></em></p>
<p><em><span style="font-weight: 400;">We're driven by a desire to transform and modernize what's antiquated, automate the manual, and solve real-world problems through innovative connectivity solutions. As a testament to our success, we're proud to stand as a financially stable and profitable company. Our robust profitability allows us not only to invest in pioneering technologies but also to foster an environment of continuous learning and growth for our team.</span></em></p>
<p><em><span style="font-weight: 400;">Our collective vision is a world where borderless connectivity fuels limitless innovation. By joining us, you can be part of laying the foundations for this interconnected future. We're currently seeking passionate individuals who are excited about the opportunity to contribute to an industry-shaping company while growing their own skills and careers.</span></em></p></div><h3><strong>The Role</strong></h3>
<p><strong></strong></p>
<div class="p-rich_text_section">We are looking for a dedicated <strong data-stringify-type="bold">Messaging Compliance Specialist</strong> to serve as our primary authority on Application-to-Person (A2P) messaging standards. In this role, you will bridge the gap between regulatory requirements, technical implementation, and customer success. You will ensure that our platform and our clients remain compliant with the ever-evolving landscape of the messaging ecosystem while helping to build the tools that make compliance seamless.</div>
<h3 class="p-rich_text_section"><strong>Responsibilities</strong></h3>
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<li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Subject Matter Expertise:</strong> Become the internal and external "source of truth" for A2P Messaging Compliance, staying ahead of industry shifts and regulatory updates.</li>
<li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Customer Advocacy:</strong> Act as the primary customer-facing resource for all compliance-related inquiries. You will guide clients through onboarding, vetting processes, and best-practice adoption.</li>
<li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Cross-Functional Collaboration:</strong> Partner with internal stakeholders (Sales, Support, and Legal) to ensure messaging strategies align with carrier requirements and industry standards.</li>
<li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Product Development & QA:</strong> Work directly with developers to define and implement new messaging features. You will be responsible for QA testing these features to ensure they meet both functional requirements and compliance benchmarks.</li>
<li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Technical Enablement:</strong> Use <strong data-stringify-type="bold">Claude Code</strong> to streamline workflows, analyze data, or assist in technical documentation and troubleshooting.</li>
</ul>
<h3 class="p-rich_text_section"><strong>Qualifications</strong></h3>
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<li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Communication Excellence:</strong> You must be a "pro" communicator. Whether it’s a high-stakes video meeting, a detailed technical email, or a quick Slack update, you can convey complex information clearly and professionally.</li>
<li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Technical Proficiency:</strong> Demonstrated experience working with <strong data-stringify-type="bold">Claude Code</strong> or similar AI-assisted development tools to improve productivity and technical output.</li>
<li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Organizational Prowess:</strong> Ability to manage multiple projects, customer tickets, and development sprints without letting details slip through the cracks.</li>
<li data-stringify-indent="0" data-stringify-border="0"><strong data-stringify-type="bold">Problem-Solving Mindset:</strong> A proactive approach to identifying potential compliance bottlenecks before they impact the customer.</li>
</ul>
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<h3><strong>Bonus Points (Preferred Skills)</strong></h3>
<ul>
<li>In-depth knowledge of <strong data-stringify-type="bold">US-based Messaging Compliance</strong> (10DLC, Short Code, Toll-Free).</li>
<li>Familiarity with the <strong data-stringify-type="bold">CTIA guidelines</strong> and the broader messaging ecosystem.</li>
<li>Experience managing <strong data-stringify-type="bold">Vendor Relations</strong> with Campaign Service Providers (CSPs) or Direct Connect Aggregators (DCAs).</li>
</ul>
<p>#LI-RH1</p>
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<p><strong></strong></p><div class="content-conclusion"><p> </p>
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What you'll do
- The Messaging Compliance Specialist will serve as the primary authority on A2P messaging standards, ensuring compliance with regulatory requirements and technical implementation. They will also guide clients through onboarding and collaborate with internal teams to align messaging strategies with industry standards.
About Telnyx
Telnyx is the full-stack platform for real-time conversational AI—designed for teams that want to build with power, flexibility, and speed.
We combine global telephony, dedicated AI infrastructure, and full customizability under one roof so you can design and deploy AI-powered agents that feel like part of your team. From low-latency voice streaming to scalable, multi-language support, Telnyx gives you everything you need to build real-time, intelligent voice experiences.
Whether you’re enhancing customer support, automating outbound calls, or embedding voice AI into your product, Telnyx makes it easy to launch and scale with confidence. And you never have to worry about piecing together multiple providers or sacrificing performance.
Build agile. Launch faster. Scale globally. All on one platform built for real-time engagement.
Ready to join Telnyx?
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Frequently Asked Questions
What does a Messaging Compliance Specialist (Remote) do at Telnyx?
As a Messaging Compliance Specialist (Remote) at Telnyx, you will: the Messaging Compliance Specialist will serve as the primary authority on A2P messaging standards, ensuring compliance with regulatory requirements and technical implementation. They will also guide clients through onboarding and collaborate with internal teams to align messaging strategies with industry standards..
Is the Messaging Compliance Specialist (Remote) position at Telnyx remote?
The Messaging Compliance Specialist (Remote) position at Telnyx is based in Dallas, Texas, United States and Austin, Texas, United States. Contact the company through Clera for specific work arrangement details.
How do I apply for the Messaging Compliance Specialist (Remote) position at Telnyx?
You can apply for the Messaging Compliance Specialist (Remote) position at Telnyx directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.