Clera - Your AI talent agent
LoginStart
Start
T
Teleperformance

Project Manager / Change Manager

full-time•Concordia

Summary

Location

Concordia

Type

full-time

Experience

5-10 years

Company links

WebsiteLinkedInLinkedIn

About this role

Overview

Job Specification: Project Manager / Change Manager – UKISSA

Role Title: Project Manager / Change ManagerRegion: UKISSA (UK, Ireland, Sub‑Saharan Africa)Reports To: Regional Chief Financial Officer (CFO)Primary Focus: Cost Containment, Financial Tracking, Procurement Oversight, Governance & Stakeholder Coordination

 

Role Overview

The Project Manager / Change Manager will lead the UKISSA project and change agenda, reporting directly to the Regional CFO. This role functions as a central governance point across business stakeholders, finance teams, and group reporting. A key part of the role is ensuring cost discipline, driving financial transparency, and maintaining control over procurement processes. The role will coordinate all internal calls, follow-ups, and reporting routines, ensuring strong execution discipline across markets and functions.

 

Key Responsibilities

  • Cost Management & Financial Tracking
    • Lead regional cost‑containment initiatives with clear accountability to the CFO.
    • Develop and maintain structured cost‑tracking models, dashboards, and variance analysis.
    • Partner with regional finance, market finance leaders, and group reporting to validate data and ensure accuracy.
    • Identify risks, opportunities, and corrective actions, ensuring timely escalation and follow‑through.
  • Procurement Oversight
    • Provide oversight, coordination, and challenge across the regional procurement function.
    • Monitor procurement pipeline, supplier performance, PO approval governance, and tendering processes.
    • Drive efficiency initiatives focused on reducing cost, improving compliance, and streamlining sourcing activities.
    • Ensure procurement activity aligns with regional financial objectives and cost‑control expectations.
  • Project & Change Delivery
    • Own delivery of the UKISSA change agenda, ensuring all project milestones and workstreams progress to plan.
    • Maintain project plans, RAID logs, and governance frameworks across multiple stakeholder groups.
    • Conduct change impact assessments and support markets through transition phases.
    • Ensure project discipline, holding teams accountable for actions, risks, and dependencies.
  • Stakeholder Engagement & Cross‑Functional Coordination
    • Act as the single point of coordination between business units, procurement, finance teams, regional leadership, and group reporting.
    • Run standing meetings, steering forums, and internal calls with strong follow‑up governance.
    • Foster productive relationships with functional leads to ensure alignment across all touchpoints.
  • Reporting & Business Communication
    • Prepare consolidated reporting packs for the Regional CFO, business stakeholders, and Group Reporting.
    • Produce weekly/monthly updates on performance KPIs, spend, project risks, and operational status.
    • Translate complex data into clear, actionable insights for senior leadership.
    • Ensure documentation is disciplined, audit‑ready, and aligned with internal standards.
  • Governance, Follow‑Up & Execution
    • Drive a strong rhythm of accountability across teams, ensuring timely closure of actions and deliverables.
    • Enhance governance routines to increase transparency, efficiency, and cross‑functional alignment.
    • Support CFO‑level reviews with data, insights, and documented recommendations.

    Skills & Experience

    Essential

    • Proven experience in project management and/or change management within a finance‑intensive environment.
    • Strong financial acumen with hands‑on experience in cost‑control, budgeting, or financial tracking.
    • Demonstrated experience working with procurement processes or cross‑functional commercial teams.
    • Exceptional communication skills, capable of managing senior‑level audiences.
    • Proficiency in Excel, financial modelling, reporting tools, and project management systems.
    • Strong stakeholder management across matrixed organisations.

    Desirable

    • Experience across UK, Ireland, or Sub‑Saharan Africa markets.
    • Exposure to group reporting, consolidation processes, or multinational governance structures.
    • Project management or change management certification (PMP, PRINCE2, Agile, Prosci).

     

     

    #LI-CW1

     

    What you'll do

    • The Project Manager / Change Manager will lead the UKISSA project and change agenda, ensuring cost discipline and financial transparency. They will coordinate internal calls, follow-ups, and reporting routines to ensure strong execution across markets and functions.

    About Teleperformance

    TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, and the environment. We deliver the most advanced, digitally-powered business services to help the world’s best brands streamline their business in meaningful and sustainable ways.

    Ready to join Teleperformance?

    Take the next step in your career journey

    Frequently Asked Questions

    What does a Project Manager / Change Manager do at Teleperformance?

    Toggle
    As a Project Manager / Change Manager at Teleperformance, you will: the Project Manager / Change Manager will lead the UKISSA project and change agenda, ensuring cost discipline and financial transparency. They will coordinate internal calls, follow-ups, and reporting routines to ensure strong execution across markets and functions..

    Is the Project Manager / Change Manager position at Teleperformance remote?

    Toggle
    The Project Manager / Change Manager position at Teleperformance is based in Concordia, Kansas, United States. Contact the company through Clera for specific work arrangement details.

    How do I apply for the Project Manager / Change Manager position at Teleperformance?

    Toggle
    You can apply for the Project Manager / Change Manager position at Teleperformancedirectly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process.
    Clera - Your AI talent agent
    © 2026 Clera Labs, Inc.TermsPrivacyHelp

    Join Clera's Talent Pool

    Get matched with similar opportunities at top startups

    This role is hosted on Teleperformance's careers site.
    Join our talent pool first to get notified about similar roles that match your profile.